PRIDE Program Coordinator (Contract)

Job Summary

Project and Program Support

• Manage assigned projects, provide updates, and oversee program schedules and trainer assignments.
• Support PRIDE technology, Learning and Development Center data collection, reporting, and program operations.

Supervision and Administration

• Supervise trainers and support staff through workflow management, coaching, observation, and feedback.
• Serve as a liaison with DCFS, private child welfare agencies, and other stakeholders.
• Approve trainer billing, staff time off, travel justifications, and program registration and attendance reports.
• Manage the shared email mailbox and follow up on participant and stakeholder inquiries.
• Provide short-term program supervision and co-facilitate training when needed.

Curriculum and Technical Support

• Coordinate curriculum updates with workforce development programs, DCFS, vendors, trainers, and curriculum designers.
• Support participants, trainers, and licensing workers using the DCFS Learning Management System.
• Monitor attendance data, trainer compliance, training outcomes, billing, and staff time-off records.
• Facilitate trainer development opportunities and review performance, data trends, outcomes, curricula, and improvement areas.

Minimum Qualifications

• Bachelor’s degree.
• Three years of education, training, child welfare, or foster care work experience.
• Demonstrated supervisory or leadership experience.
• Project management experience.
• Training experience.
• Statewide travel is required.

Preferred Qualifications

• Master’s degree.
• Familiarity with Learning Management Systems, Power BI, Excel, and data management or reporting tools.
• Three or more years overseeing direct foster care operations.
• Three or more years of experience as an Illinois PRIDE trainer.

Knowledge, Skills and Abilities

• Knowledge of Illinois foster care practices and strong organizational, problem-solving, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and Zoom, with skills in PDF management, data entry, workflow management, reporting, and stakeholder engagement.

Workplace and Schedule

• Hybrid work options may be available, with the ability to work on-site as needed under the University’s workplace flexibility policy.
• Statewide travel is required.

Appointment and Compensation

• This is a 100% full-time Civil Service Program Coordinator appointment on a 12-month basis.
• The budgeted salary range is $65,000 to $66,500 per year and is commensurate with experience and internal equity.
• The position is intended to be eligible for health, dental, vision, life insurance, retirement, paid time off, and tuition waiver benefits.