Data Solutions Specialist - SOSS
Role Overview
Designs and maintains surveys, webforms, automated workflows, reporting solutions, and data analytics for System Office business processes and data-informed decisions.
Consults with stakeholders and works with web developers, instructional designers, graphic designers, and business stakeholders to deliver integrated, user-centered solutions.
Key Skills for This Role
Full Job Posting
Role overview
Designs and maintains surveys, webforms, automated workflows, reporting solutions, and data analytics for System Office business processes and data-informed decisions.
Consults with stakeholders and works with web developers, instructional designers, graphic designers, and business stakeholders to deliver integrated, user-centered solutions.
Surveys and webforms
- Gather stakeholder requirements and translate business processes into technical solutions.
- Build and maintain surveys and webforms using no-code platforms such as Alchemer, Qualtrics, Jotform, and FormBuilder.
- Configure skip logic, branching, and custom features; test for bugs, cross-device compatibility, and data integrity.
Automation and data
- Build response-triggered workflows, approvals, notifications, task assignments, escalations, and data routing.
- Integrate forms with enterprise systems, databases, reporting platforms, and third-party applications.
- Collect, transform, and analyze data; create reports, dashboards, visualizations, and performance metrics.
- Conduct quantitative and qualitative analysis to identify trends and actionable insights.
Training and websites
- Assist with training registration systems and learner workflows.
- Assist with reporting and analytics configuration for training systems and websites.
- Help implement forms and automation tools on websites and webpages.
Minimum qualifications
- High school diploma or equivalent.
- Two years (24 months) combining qualifying IT-related college coursework and/or IT-related work experience; coursework and experience may be combined using the posting’s stated equivalencies.
- Additional education, training, and/or work experience in the area of specialization may be required based on position requirements.
Knowledge and skills
- Knowledge of survey and webform design, data collection, usability, accessibility, data analysis, reporting, data management, workflow automation, and AI-enabled solutions.
- Proficiency in Excel, including formulas, PivotTables, and reporting functions.
- Proficiency with Microsoft Office 365, including Teams, Power BI, and Copilot.
- Strong analytical, communication, collaboration, prioritization, and technology-learning abilities.
Appointment information
- Full-time Civil Service Information Technology Technical Associate position appointed on a 12-month basis.
- Expected start date is as soon as possible.
Compensation
- Budgeted salary range is USD 60,000–65,000 yearly, commensurate with qualifications and experience.
Application information
- Applications are due by 6:00 pm Central Time on October 1, 2026.
- Work authorization sponsorship is not available for this position.
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