Pre-Sales Engineer
Skills
About This Role
Job Scope
The Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training.
S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.
Main Duties And Responsibilities
- Act as a subject matter expert in technical/solutions design of the company products/services
- Work with the Sales team to develop and implement specific account penetration strategies and achieve set targets
- Create specific accounts for product(s), service(s) and sales plans pertaining to the company products/services
- Collaborate with the Sales team in qualifying opportunities, supporting and advising on the technical aspect of the sales lifecycle including technical qualification, presentation of solution proposals and high-level designs and demonstrations
- Run, manage and drive proof of concepts (POC) and request for proposals (RFP) and close opportunities from a pre-sales and implementation perspective
- Build sound relationships with partners and customers in support of sales objectives;
- Lead technical sales calls
- Manage adoption, integration and value generation of offered products/services within the customer/partner business and related IT infrastructure
- Complete required pre-sales documentations in a quick and accurate manner
- Develop content, train and support partners and customers
- Respond to after-hours support queries during assigned rotations and escalate issues if needed
- Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization.
Education
Bachelor’s degree in Computer Engineering, Computer Science or any other related field.
Experience
Minimum 3–5 years of experience in hardware products (e.g., Dell, DDM, etc.).
Preferably experienced with IBM servers and storage.
Background in pre-sales or hardware roles (Dell, IBM, or similar).
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