Platform Engineer

Job Summary

What You Will Do

• Platform Operations:
• Provision and maintain Kubernetes environments for development, staging, and production
• Perform day-2 operations for platform services (databases, message queues, caching systems)
• Manage cluster upgrades, patching, and routine maintenance
• Monitor platform health and respond to alerts
• Environment Provisioning
• Set up new environments and namespaces for application teams
• Configure networking, ingress, secrets, and storage
• Maintain environment consistency across clusters
• Platform Service Operations
• Operate and maintain shared platform services such as:
• PostgreSQL / MySQL
• Redis
• Kafka / RabbitMQ
• Object storage
• CI/CD infrastructure
• Responsibilities include:
• Provisioning new instances
• Monitoring and capacity management
• Backup verification
• Incident troubleshooting
• Reliability & Incident Response
• Investigate and resolve platform incidents
• Participate in on-call rotation
• Perform root cause analysis and implement improvements
• Automation & Improvements
• Automate operational tasks where possible
• Improve monitoring, alerting, and operational runbooks
• Contribute to infrastructure-as-code repositories
• Required Skills & Experience
• Experience operating Kubernetes clusters in production
• Strong Linux and container fundamentals
• Experience with Kubernetes troubleshooting and debugging
• Understanding of:
• Kubernetes deployments, services, and networking
• Resource management and scaling
• Persistent storage in Kubernetes
• Experience operating at least some of the following:
• Databases (PostgreSQL, MySQL)
• Message queues (Kafka, RabbitMQ)
• Caching systems (Redis)
• Familiarity with infrastructure automation tools (Terraform, Helm, or similar)
• Experience with monitoring and logging systems
• Strong troubleshooting and incident response skills

Nice to Have

• Experience with CI/CD platforms
• Familiarity with GitOps workflows
• Cloud provider experience (AWS, GCP, Azure)
• Experience with observability platforms (Prometheus, Grafana, etc.)
• Experience supporting multi-team Kubernetes environments
• What We Value
• Customer-Focused Mindset
• The platform serves developers and internal teams. Understanding their needs and helping them succeed is a key part of the role.
• Result-Oriented Approach
• We value engineers who focus on outcomes — solving real problems, improving reliability, and delivering practical solutions.
• Operational Excellence
• You keep critical infrastructure reliable and well-maintained.
• Ownership
• You take responsibility for issues and follow them through to resolution.
• Continuous Improvement
• You automate repetitive tasks and improve operational processes.
• Collaboration
• You work closely with developers and platform engineers to keep systems running smoothly.
• What Success Looks Like
• Platform environments are reliable and well-maintained
• Engineers can request and receive environments quickly and consistently
• Platform services run without operational surprises
• Incidents are handled efficiently and professionally
• Operational tasks are gradually automated and standardized
• Internal teams experience the platform as stable, predictable, and easy to use.