workday
Personal Consultant
Norwegian Cruise Line Holdings
Miami, USA
Full-time
Junior · 1+ years experience
Onsite
Discovered 6 days ago
CommunicationSalesforce
Role Overview
Responsible for selling Oceania (OCI) products directly to consumers by cultivating and maintaining customer relationships.
This includes initiating calls to customers, building rapport, recommending modifications to products & services, promoting customer retention, driving direct sales, and ensuring an overall superior customer service experience with OCI.
Key Skills for This Role
CommunicationSalesforce
Full Job Posting
QUALIFICATIONS
- DEGREE TYPE: High School Diploma
- FIELD(S) OF STUDY: Bachelor’s degree in Marketing, Business Administration or related field of study preferred.
- COMPETENCIES/SKILLS
- Strong verbal communication skills needed to effectively communicate with internal and external customers. This includes a professional telephone etiquette.
- Demonstrated knowledge of Microsoft Office Suite applications.
- Ability to promptly learn and maintain up-to-date knowledge of Regent Seven Seas Cruise products and services.
- Ability to work well and maintain a professional composure while working in high-pressure situations, displaying efficient multitasking abilities.
- Possess a strong drive and high energy to reach specified sales goals.
EXPERIENCE
- Minimum one year sales experience; cruise sales a plus.
- Familiarity with global luxurious travel destinations preferred, but not required.
- Experience with travel reservations systems preferred.
- Knowledge of CRM product Salesforce.com a plus.
- ABOUT NCLH Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year. LEARN MORE ABOUT OUR COMPANY: At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises
- New Releases EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Preferred Qualifications
- FIELD(S) OF STUDY: Bachelor’s degree in Marketing, Business Administration or related field of study preferred.
- Minimum one year sales experience; cruise sales a plus.
- Familiarity with global luxurious travel destinations preferred, but not required.
- Experience with travel reservations systems preferred.
- Knowledge of CRM product Salesforce.com a plus.
About Norwegian Cruise Line Holdings
Cruise Tourism44500 employeesFounded 1966
Global operator of multiple cruise line brands.
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