People & Operations Manager - Dubai-based · Full-time

About JMB Brands

The Opportunity

Key Responsibilities

• Build and improve internal processes, workflows, and operational structures
• Develop and implement HR policies and operational procedures
• Manage recruitment processes for international and remote teams, particularly customer service teams abroad
• Coordinate interviews, onboarding, and employee documentation
• Handle employee operations including medical insurance, benefits administration, and HR coordination
• Liaise with PROs and external partners regarding visas, employment documentation, and company setup matters
• Support day-to-day business operations and administrative functions
• Assist with operational finance tasks such as coordinating transfers and handling operational payments
• Ensure smooth office operations, setup, and internal coordination
• Work closely with the Founder to identify operational gaps and proactively implement solutions
• Maintain confidentiality and handle sensitive information with professionalism and discretion

Requirements

• At least 5 years of experience in a similar People Operations, Operations Manager, Executive Operations, or HR & Operations role
• Previous experience working in a fast-paced startup, ecommerce, founder-led, or entrepreneurial environment is highly preferred
• Strong operational mindset with the ability to implement structure and processes
• Highly proactive and able to work independently without constant direction
• Strong sense of ownership, accountability, and loyalty
• Excellent organizational and multitasking skills
• Comfortable handling operational and administrative finance-related tasks
• Positive attitude, hands-on mentality, and strong problem-solving skills
• Excellent communication skills in English, both written and verbal
• Strong emotional intelligence and ability to work closely with leadership
• Stable career history; we are looking for someone seeking long-term growth within the company

What We Offer

• Opportunity to work directly with an ambitious founder in a high-growth business
• Annual remote work allowance
• Exposure to the scaling journey of multiple ecommerce brands
• Entrepreneurial and fast-moving work environment
• High level of ownership and impact
• Opportunity for long-term growth and development within the company