Manager - People & Culture - Aldar Education

Job Description

Main Duties

• Support SLT in the effective attraction and recruitment of school-based staff
• Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE
• Coordinate and manage employee exit processes, liaising with the Operations teams
• Ensure adherence to updated Employment Law at all times
• Coordinate the school’s probationary processes in accordance with group-wide policies and processes
• Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture
• Training & Development; Ensuring all employees in the school are trained on new processes, policies and their implementation in the school
• Health and Safety: work closely with Operations Team to ensure risks are mitigated, and communications are distributed
• Ensure all personnel files are up to date, absence management, contract updates and offers
• Conducting annual P&C audit for related school to ensure files are updated and compliant
• Lead retention & Employee Engagement for respective school employees
• Assist in guiding junior HROs or P&C Assistant on daily operational matters

Talent Acquisition & Onboarding

• Utilise company’s careers website and subscribed job boards to advertise and manage vacancies and candidate lifecycles
• Drive pro-active recruitment at school level for following Academic Year
• Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensuring appropriate follow-up based on each case
• Ensure the school’s recruitment activity is in line with the staffing headcount, with the School’s Ops Manager and HQ People & Culture
• Check employment contracts against budget and headcount before it reaches the line manager for signature
• Coordinate new starter induction in school, and ensure communication takes place pre-employment
• Ensure ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required
• Ensure the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ People & Culture & Public Relations teams
• Create and issue contracts, contract renewals and associated documentation in line with the group wide terms and conditions and policies
• Responsible to organize potential onboarding flights/hotel and raise relevant PRs
• Coordinate new starter induction in school, and ensure communication takes place pre-employment
• Drive, track and advise SLT team and OSM/OMs on schools Emiratization target to ensure KPI achievement
• Manage the onboarding of school-based staff, liaising with IT for relevant systems / email set-up and processing staff ID cards
• Liaise with government relations to ensure new staff are ADEK compliant before the start of the Academic Year
• Assist Principal, HQ P&C and Finance in setting up the Manning budget suggestion and related expenses

Performance Enablement

• Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high performance culture
• Track and provide reports to HQ P&C on all key performance cases
• Create and update Job Descriptions inline the performance enablement process and competency frameworks based on schools roles
• Professional development – monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ P&C Operations

People & Culture Operations

• Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with the HQ Rewards Team
• Management and reporting of staff time and attendance, including managing the time and attendance systems
• Keep the school Organization chart up to date
• Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc.)
• P&C KPIs - collate people P&C KPIs - collate people metrics based on the Aldar Education P&C KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc)
• Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing close-out procedures
• Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated; Exit clearances are completed.
• Maintain up to date confidential employment records and staff files on site at school
• Maintaining HR systems and ensuring they accurately reflect the staffing within the school
• Monitor and maintain CTC, ensuring agreed headcount is correct
• Participate in group-wide P&C meetings in order to share knowledge, best practice and to ensure consistency within group standards

Employee Relations

• Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files
• Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ Head - People Culture where required
• Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards
• Track all employee relation cases and keep higher management informed of any legal cases
• Be the first point of contact for legal cases
• Maintain and manage all employee relations files
• Any other duties as reasonably expected

Minimum Qualification

• Minimum diploma / degree of higher education in Human Resources or related field.
• Related industry qualification, of graduate level, for the assigned functional area(s).
• Recognized HR Qualification and/or professional subscription (eg CIPD) desirable

Minimum Experience

• Minimum 7 years in HR or Recruitment in any industry; or
• 5 year in Generalist HR within a service related industry
• Education industry experience preferable
• Sound working knowledge of UAE Labour Law.
• Strong Safer Recruitment Practice knowledge
• Competent using IT systems, including Microsoft Word/Excel/Outlook.
• ADEK Requitement knowledge of strong advantage

Job Knowledge & Skills

• Strong organizational and prioritisation skills.
• Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes.
• Enables a working environment that promotes trust, equality and fairness
• Fluent English communication skills, written and oral (Arabic proficiency is highly advantageous)
• Attention to detail with diligent follow up, and able to execute in a timely manner.
• Skilled in multi-tasking and handling pressure.
• Organizational ability, of self and others.
• Works with team members to ensure targets are met, focusing on priorities for Aldar Education
• Forethought and forward planning (particularly as this relates to local Government compliance matters).
• Capable of influencing people and talented in networking with cultural sensitivity.
• Excellent interpersonal skills
• This job description is not all-inclusive.
• Aldar Education reserves the right to amend this job description at any time.
• We are an equal opportunity employer, committed to a diverse and inclusive work environment.
• We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.
• Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
• Offers of appointment are subject to satisfactory references and police clearance.