Executive Assistant, People & Intellectual Capital Group

Overview

Key Result Areas

• Maintain internal discipline of the office of the Group Head by properly organizing meetings, appointments, discussions, reminding the GH as appropriate etc.
• Provide Group Head daily schedule of meetings, appointments, and other engagements. Establish regular follow up with the respective Unit Managers and other Group Heads, as required.
• Asist in the travel arrangements, hotel bookings, stationary request placements, liaison with procurement/admin units etc.
• Mediate between stakeholders including end users, admin & external vendors, with regard to all admin related matters.
• Responsible for coordinating and following up on all requests logged with Admin Helpdesk for various maintenance services and with Technology HelpDesk for user/access administration and purchase of hardware and with CAD for processing of all expense reimbursement/claims of staff.
• Handle all staff reimbursements/claims in compliance with policy.
• Assist with the onboarding of new joiners in PICG

Knowledge, Skills & Experience

• High level of maturity and good communication skills are required to balance the needs and expectations of external stakeholders and employees.
• Very strong interpersonal and communication skills. With good command over English.
• Ability to manage stressful situations caused by the sensitive nature of the position.
• Must be able to work under pressure with short/challenging situations.
• Understanding of HR systems and procedures, good computer skills (MS Office & Outlook)