PDI Manager
Role Overview
Manage and supervise pre-delivery inspection operations so new vehicles are inspected, prepared, and delivered to manufacturer and company quality standards.
Ensure vehicles are delivered on time, in excellent condition, and with required accessories and documentation completed.
Key Skills for This Role
Full Job Posting
Role overview
Manage and supervise pre-delivery inspection operations so new vehicles are inspected, prepared, and delivered to manufacturer and company quality standards.
Ensure vehicles are delivered on time, in excellent condition, and with required accessories and documentation completed.
PDI operations and quality
- Manage daily department workflow and plan PDI schedules around vehicle arrivals, sales requirements, and delivery commitments.
- Ensure each vehicle receives a thorough inspection under manufacturer specifications and company procedures.
- Conduct quality checks for defects, damage, warning lights, and technical issues before delivery.
- Ensure accessories, protective items, and customer-requested options are installed and inspected properly.
- Ensure vehicles awaiting delivery are maintained and stored properly.
Team, coordination, and improvement
- Supervise PDI technicians, supervisors, and support staff; allocate work and monitor performance, attendance, training, and productivity.
- Coordinate with Sales, Service, Parts, Accessories, Logistics, and Warranty teams to support timely deliveries.
- Monitor preparation status and report updates to management; handle escalated preparation and quality issues through resolution.
- Identify recurring quality issues and coordinate corrective actions with relevant departments.
- Monitor turnaround time and productivity and support improvements that reduce preparation time, rework, and delivery delays.
Compliance and resources
- Ensure PDI checklists, inspection reports, and related documentation are accurately completed and maintain records and periodic performance reports.
- Ensure compliance with manufacturer standards, dealership policies, health and safety requirements, and workshop procedures.
- Manage PDI-related tools, equipment, consumables, and resources.
Requirements
- Manage and supervise PDI operations to meet manufacturer standards and company quality requirements.
- Coordinate with Sales, Service, Parts, Accessories, Logistics, and Warranty teams to support timely vehicle delivery.
- Ensure compliance with manufacturer standards, dealership policies, health and safety requirements, and workshop procedures.
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