Payment Collection Executive ( Female )

Overview

Job Type:** Full-time And Office work

Job Responsibilities

• Proactively manage and monitor overdue accounts to ensure timely payment.
• Contact customers by phone, email, or written correspondence to follow up on outstanding invoices.
• Must Actively initiate and chase customers for payment collections by making maximum number of calls on a daily basis and recording the communication and other details in the Company data base.
• Negotiate payment plans and settlements with customers while ensuring adherence to company policies.
• Maintain accurate records of all communications and payment transactions.
• Coordinate with other departments to resolve any issues that may be preventing payment.
• Prepare and send reminders or final notices such as SOA , invoices for overdue accounts.
• Handle disputes or concerns regarding payments and work toward resolutions.
• Provide reports on overdue accounts to management regularly.
• Ensure compliance with all applicable laws and regulations regarding collections.
• Follow up consistently with clients to ensure payments are collected before the due date.
• Adhere to the deadlines and credit periods given to clients, ensuring timely payment collection.

Requirements

• Proven experience in collections or accounts receivable’s role (at least 01 year).
• Must have prior experience in following up with clients and collecting payments in a timely manner.
• Excellent communication skills, both verbal and written, to effectively handle customer inquiries , drafting emails and negotiations.
• Ability to handle sensitive information with discretion.
• Proficiency in Microsoft Office (Excel, Word, etc.
• Having knowledge in Tally Prime (an accounting application ) can be an added advantage. However, it is not mandatory.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant laws and regulations in debt collection is an advantage.
• A bachelor’s degree in finance, accounting, commerce or related field is a plus.
• Language : English Mandatory ( Verbal & written Both )
• **Special Note :** Candidate Must strictly reside in Abu Dhabi City.
• Must be Available to Join Immediately.
• **Visa Requirements :** Spouse / Dependent Visa / Own visa Candidates shall only apply.
• **Benefits :** Competitive Work Environment , Work permit provided by the company as per the Laws of UAE , Monthly Incentives for Achieving the set target by the company for Achieving the payment collections Targets.
• **How to Apply:** Please send your resume and cover letter on our indeed portal.
• Shortlisted candidates will be invited for the Interview at our office.

Application Question(S)

• what is your current visa status?
• The job requires very strong English skills to follow up on payments. Are you confident in your English?
• We are looking for candidates who live in Abu Dhabi city or are willing to relocate there. Can you please tell us where you currently live in Abu Dhabi?
• We are looking for candidates who can join immediately. Are you available to start right away?
• Following up on payments is a key part of this role. How many years of experience do you have in this area?
• What is your nationality?