Patient Coordinator & Sales Executive (Female)

Job Summary

Key Responsibilities

• Welcome and assist patients throughout their hospital experience in a professional and courteous manner.
• Provide clear and accurate information regarding cosmetic procedures, treatment plans, and available packages.
• Coordinate between patients, physicians, and relevant departments to ensure a seamless patient journey.
• Follow up with prospective patients interested in cosmetic procedures and assist them throughout the booking process.
• Present treatment quotations and physician-approved treatment plans to patients.
• Build and maintain strong relationships with patients to enhance trust and satisfaction.
• Support patients before and after procedures to ensure a positive experience and high level of service.
• Achieve monthly sales, booking, and conversion targets.
• Maintain accurate patient records and update information within the hospital management systems.
• Prepare periodic reports related to patient inquiries, bookings, and sales performance.

& Requirements

• Minimum of **2 years of experience in a hospital or healthcare facility within Dubai**.
• Previous experience in cosmetic surgery, aesthetic medicine, patient coordination, or healthcare sales is highly preferred.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong sales, negotiation, and client-conversion abilities.
• Ability to work in a target-driven environment and achieve KPIs.
• Fluency in both Arabic and English, spoken and written.
• Proficiency in Microsoft Office and patient/customer management systems.

& Competencies

• Professional appearance and excellent presentation skills.
• Strong communication and persuasion abilities.
• Customer-focused mindset with exceptional service skills.
• Excellent organizational and time-management capabilities.
• Ability to work effectively in a fast-paced environment and as part of a multidisciplinary team.

Benefits

• Competitive salary package.
• Attractive commission and performance-based incentives.
• Professional development and career growth opportunities.
• Dynamic and professional working environment within a leading healthcare group.
• **Note:** Applications will only be considered from candidates with a minimum of two years' experience in a hospital or healthcare facility in Dubai.
• If you are passionate about patient care, sales, and delivering outstanding patient experiences, we would be delighted to hear from you and welcome you to Sabah Clinicia Group.

Education

• Diploma (Required)

Experience

• Patient Coordinator: 2 years (Required)

Language

• Fluency in both Arabic and English (Required)