PAM Specialist
Key Skills for This Role
Full Job Posting
Responsibilities
- Administer and maintain BeyondTrust PAM and Privileged Remote Access (PRA) platforms.
- Onboard and manage privileged accounts across servers, network devices, databases, and applications, ensuring secure credential storage, rotation, and access control.
- Configure remote access for internal users and external vendors, including approvals, session restrictions, recording, and monitoring.
- Maintain integrations with Active Directory and MFA, coordinating with identity, network, security, and infrastructure teams.
- Monitor privileged access, conduct periodic access reviews, and provide reports and evidence for audits.
- Resolve L3 incidents and service requests through ServiceNow, perform root cause analysis, and maintain SLA compliance.
- Manage platform patching, upgrades, and changes through the approved CAB process.
- Maintain technical documentation and support knowledge transfer from the existing service provider.
Requirements
- BSc degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 7+ years of experience in systems administration or information security, including 3 years of hands-on BeyondTrust PAM and PRA administration.
- Strong knowledge of privileged access management, Active Directory, MFA, and least-privilege principles.
- Understanding of Windows/Linux servers, network devices, and databases.
- Experience with ServiceNow and ITIL incident, problem, and change management processes.
- Familiarity with One Identity is an advantage.
- BeyondTrust, Security+, CISSP, or ITIL 4 certifications are preferred.
- High integrity, strong troubleshooting and communication skills, and the ability to coordinate with technical teams and vendors.
- Proficiency in Arabic and English, with availability for out-of-hours changes and critical incidents when required.
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