OTC Sales Development Representative
Role Overview
The OTC Sales Development Representative joins an institutional OTC sales team serving professional and high-volume crypto clients across MENA.
The role focuses on sourcing opportunities, qualifying demand, opening new accounts, and generating trading volume on the spot platform and OTC desk.
The role includes maintaining client relationships to support repeat business.
Key Skills for This Role
Full Job Posting
Company and product
MultiBank Group describes itself as a global financial institution headquartered in Dubai and offering financial products including cryptocurrency CFDs.
MultiBank.io is described as the Group's regulated cryptocurrency exchange, offering trading in Bitcoin, Ethereum, and other cryptocurrencies.
Role overview
The OTC Sales Development Representative joins an institutional OTC sales team serving professional and high-volume crypto clients across MENA.
The role focuses on sourcing opportunities, qualifying demand, opening new accounts, and generating trading volume on the spot platform and OTC desk.
The role includes maintaining client relationships to support repeat business.
Prospecting and deal execution
- Identify and qualify OTC prospects, including institutional accounts, trading firms, family offices, and high-net-worth individuals.
- Build a pipeline through cold outreach, referrals, industry events, and market research; conduct discovery on client needs and potential volume.
- Progress qualified opportunities through the sales cycle and meet weekly, monthly, and quarterly activity, lead, and conversion targets.
- Convert clients from first conversation through onboarding and first OTC trade; handle objections, negotiate terms, and close deals.
- Coordinate larger or complex engagements with Institutional Sales and maintain CRM and internal pipeline records.
Client growth and collaboration
- Encourage repeat trading, grow OTC volumes, and re-engage dormant or low-activity accounts.
- Explain the capabilities of the spot platform and OTC desk to clients.
- Share market intelligence, client feedback, and competitive insights with the team.
- Coordinate client progression with compliance, operations, and onboarding; collaborate with Institutional Sales on strategy and business development.
Experience and sales record
- 3–5 years of experience in sales development, business development, or a client-facing role in crypto, fintech, payments, or financial services.
- Demonstrated ability to prospect, generate leads, progress pipeline opportunities, and meet or exceed sales targets and KPIs.
- Comfort communicating with professional and institutional clients, with strong commercial awareness.
- Resilient, persistent, organized, and detail-oriented, with reliable CRM and follow-up practices.
Communication
- Strong verbal and written English communication skills are required.
- Arabic is a plus.
Why join
- The posting describes competitive compensation, comprehensive benefits, a high-growth environment, and opportunities for ownership and career advancement.
- The posting mentions exposure to institutional crypto trading and a potential path toward senior sales responsibilities.
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