Optometry & Opticals In-Charge

Job Summary

Optical Department Management

• Manage the day-to-day operations of the optical store/department.
• Ensure smooth functioning of sales, customer service, inventory, and merchandising activities.
• Maintain high standards of visual merchandising and product presentation.

Brand Sourcing & Procurement

• Source and introduce new optical frame, lens, and sunglass brands.
• Establish and maintain relationships with local and international suppliers.
• Negotiate pricing, terms, and exclusive dealership opportunities.
• Monitor market trends and recommend premium and luxury eyewear collections.

Sales & Revenue Generation

• Achieve monthly and annual sales targets.
• Develop strategies to increase optical sales and profitability.
• Promote premium lenses, frames, sunglasses, and optical accessories.
• Upsell and cross-sell products to maximize revenue.

Customer Service

• Provide professional guidance to customers regarding frames, lenses, and eyewear solutions.
• Ensure a luxury customer experience from consultation to product delivery.
• Resolve customer concerns and maintain high customer satisfaction levels.

Inventory & Stock Management

• Monitor stock levels and ensure optimal inventory availability.
• Coordinate purchasing, stock replenishment, and stock audits.
• Manage slow-moving inventory and recommend promotional activities.

Team Coordination

• Supervise optical sales staff and support team members.
• Train staff on product knowledge, customer service, and sales techniques.
• Ensure compliance with company policies and operational procedures.

Business Development

• Identify opportunities to expand the optical business.
• Introduce new product categories and revenue-generating initiatives.
• Build partnerships with healthcare professionals and corporate clients.

Requirements

• Minimum 3–5 years of experience in optical retail, optometry centers, or optical store management.
• Proven experience in sourcing optical brands, sunglasses, frames, and lenses.
• Strong knowledge of optical products, lens types, and eyewear trends.
• Excellent sales and business development skills.
• Experience in inventory management and supplier negotiations.
• Strong communication, leadership, and customer service skills.
• Ability to work independently and achieve revenue targets.

Preferred Qualifications

• Diploma/Degree in Optometry, Optical Dispensing, or related field.
• Experience working with premium or luxury optical brands.
• Knowledge of UAE optical market and supplier network will be an added advantage.

Benefits

• Competitive salary package (AED 4,000 – AED 7,000).
• Performance-based incentives.
• Career growth opportunities.
• Pay: AED400.00 - AED7,000.00 per month