Operations Training Lead

Role scope

Pay and benefits

• Pay range is $75,300 to $125,300 plus bonus.
• Benefits include a retirement savings plan, paid vacation, and other perks and opportunities.

Responsibilities

• Identify job-specific training needs and skill gaps, and map operational role skills against employee capability.
• Develop and maintain training on technical skills, equipment, SOPs, food safety, quality, safety, workplace culture, and regulatory compliance.
• Deliver or coordinate classroom, hands-on, and digital training; build training plans and coordinate training for operational changes.
• Develop site trainers and subject matter experts through train-the-trainer sessions, coaching, and practical tools.
• Maintain training materials, assessments, competency checklists, and records; track completion and follow up on missing or overdue documentation.
• Verify employee competency, evaluate training through feedback, and update content as processes and requirements change.

Requirements

• College diploma, professional certification, or equivalent experience in training, adult education, instructional design, human resources, manufacturing, or a related field.
• At least three years developing, delivering, or coordinating training in manufacturing; food manufacturing experience preferred.
• Experience with operational training needs analysis, practical training materials, facilitation, coaching, competency assessment, and training records or LMS tools.
• Strong organization, communication, follow-through, and ability to work independently with site and corporate teams.
• Project coordination experience is an asset.
• Regular travel to manufacturing sites and reliable transportation are required.

Travel and location

• Based at Gay Lea Foods head office, 10 Carlson Court.
• Regular travel to manufacturing sites, primarily within southern Ontario; travel is expected to be approximately 50%.