Operations Supervisor

About The Waste Lab

Role Overview

Location

Type: Full-Time

1. Field Operations & Logistics

• Plan and oversee daily collection schedules across all active client sites in Dubai and surrounding areas.
• Coordinate Control Station operations: segregation, contamination control, and quality assurance.
• Manage logistics for waste collection, internal transfers between sites, and compost deliveries.
• Ensure all field procedures, safety protocols, and waste handling standards are consistently followed.
• Report on bin damages and coordinate repair, replacement, or procurement with relevant teams.

2. People Management

• Supervise and coordinate field teams: drivers, helpers, segregation staff, and data loggers.
• Provide ongoing performance feedback; identify training needs and escalate issues to HR or Senior Ops Manager.
• Support the hiring process for operations team members in coordination with HR.

3. Procurement

• Manage operational procurement for Farmland, Control Station, and field activities — tools, consumables, PPE, and equipment — within approved budgets and in coordination with management.
• Maintain supplier relationships and track procurement spend.

4. Reporting & Data

• Prepare weekly and monthly operations reports for the Senior Ops Manager and COO.
• Support the implementation and consistent use of data tracking tools across teams.

5. Client & Stakeholder Coordination

• Support client site visits, onboarding, audits, and operational demonstrations as needed.
• Assist in training both TWL staff and client-side staff on food waste segregation practices, safety procedures, and composting basics.
• Act as a coordination bridge between Farmland, Control Station, logistics, data, and educational functions.

Essential

• 3–6 years of experience in operations, logistics, or supply chain management — ideally in waste management, F&B, FMCG, or a related field.
• Proven ability to manage field teams and coordinate across multiple sites.
• Strong organisational skills; comfortable working with data, schedules, and reporting tools.
• Valid UAE driving licence with solid knowledge of Dubai and surrounding roads.
• Proficiency in English (written and spoken).
• Comfortable with technology: WhatsApp coordination, Microsoft Office, Reporting tools.

Preferred

• Experience in environmental services, organic waste, agriculture, or sustainability.
• Familiarity with UAE regulatory environment (DET, EAD, MOCCAE) for waste or agricultural operations.
• Basic accounting or budget management knowledge.
• Proficiency in Arabic and other languages is an advantage.

What We Offer

• A front-row seat to building the UAE's leading food waste and circular economy platform.
• Real ownership and accountability — not a cog in a large corporate machine.
• A tight-knit, high-trust team with a genuine mission you can stand behind.
• Exposure across operations, sustainability, client management, and regulatory processes.
• Pay: AED6,000.00 - AED8,000.00 per month