Operations Steering Support (OPSS) Supervisor

Overview

Performance Management & Insights

• Facilitate a daily operating system (DOS) and performance management framework in the operations teams of Area Arabian Gulf (MAG)
• Translate business targets into operational KPIs per country/cluster.
• Calculate and analyze performance gaps against Budget, Plan, and Savings targets; provide recommendations on corrective actions with stakeholders through data-driven performance management cycles.
• Collect, analyze ands provide insights on Area-specific operational data to support Area and Regional dashboards and scorecards.
• Impact decision making by providing forward looking, data driven analytics with actionable recommendations
• Objectively challenge the performance and decisions of operational teams to drive accountability and continuous improvement. Pro-actively answer questions that have not yet been asked
• Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area.

Cost Analytics, Control & Optimization

• Own the narrative behind cost trends by maintaining a deep understanding of cost and volume drivers within operations.
• Conduct independent, balanced analysis to identify opportunities for profitability, cost efficiencies, and challenge cost escalations.
• Drive and track cost-saving initiatives while applying tools and frameworks that ensure high-impact, data-informed decision-making.
• Prevent sub-optimization by evaluating relevant, sunk, and total cost of ownership in operational choices.
• Support cost modeling and forecasting for the Area, working closely with P2P Cost Control, QSC and Controlling teams.
• Performance manage operational leading indicators influencing the cost as well as being the visible driving force of performance managing the unit cost in your Area
• Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization.

Data Management & Reporting

• Act as a data steward in your Area – validate, test, define and ensure data quality for unit cost and KPI reporting.
• Collaborate with QSCs, P2P Cost Control and Regional OPSS to ensure a unified “one set of numbers” approach.
• Contribute and maintain a standardized KPI repository and assist in linking performance reporting to the budget process.
• Drive and share best practices to facilitate the continuous improvement mind set
• Ensure quarterly updates to the system are precise and current concerning costs within the Area
• Own the data management of TRACO updates and coordinate the deviations on unit cost with P2P Cost Control

Planning & Budget Support

• Provide input during forecasting and budgeting cycles, including challenge and validation of assumptions.
• Support tracking of cost and operational performance against budget with relevant stakeholders.
• Partner with Area leadership with scenario analysis and planning for strategic initiatives to ensure alignment on cost development, forecasting, and strategic priorities
• Closely work with regional controlling team to ensure inclusion of all the assumptions in the budget / forecast exercise.

Stakeholder Engagement & Execution Support

• Be the source of energy within the area of responsibility, driving for team engagement and continuous improvement
• Act as a strategic thought partner in cost transformation, supporting the Director of Cost Control to shape smarter decision-making frameworks.
• Contribute to the wider Finance community by sharing insights, best practices, and aligning with digital tools and reporting standards.
• Liaise between Area, QSC, and Regional OPSS and P2P Cost Control to ensure clear implementation of priorities.
• Engage with procurement and operations on savings plans and KPI alignment.
• Oversee vendor contracts within SAP to ensure compliance and performance. Monitor rebates and credit notes based on agreements
• Conduct vendor evaluations and prepare an approved supplier list for MAG. Analyze overall costs and volumes in relation to vendor contracts
• Participate in regional workshops, training, and best-practice sharing initiatives.

Education & Experience

• Masters/Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field.
• 4-8 years of relevant experience in Finance Business Partnering, Planning, Financial Analysis, Cost Control, or Operational reporting.
• Experience in driving performance management dialogues based on 4 Disciplines of Execution (4DX) is a pre-requisite.

Technical & Analytical Skills

• SAP proficient
• Advanced Excel proficiency; knowledge of Power BI, Tableau, SQL, or similar tools is a strong plus.
• Ability to interpret large data sets, identify trends, and develop actionable insights.

Key Competencies

• Outgoing, extrovert approach to understanding underlying business drivers for financial performance
• Strong analytical mindset with a hands-on, execution-driven approach.
• Ability to influence without direct authority and get required results
• Ability to synthesize data and derive actionable insights. Always applying a forward-looking perspective in discussions
• Empathic and strong interpersonal skills
• Comfortable communicating with cross-functional teams and aligning diverse stakeholders.
• High levels of positive energy with a can-do attitude
• Structured, self-driven, and able to manage multiple streams of work.
• Passion for continuous improvement and process enhancement.