Operations Specialist - Contract Logistics
Role Overview
The role coordinates and supports day-to-day Contract Logistics operations in Saudi Arabia.
It ensures customer orders, warehouse activities, inventory movements, and related logistics services are completed accurately, safely, and within agreed service levels.
The role supports the end-to-end operational flow from inbound receiving and inventory management through order fulfilment, dispatch, and delivery coordination while maintaining accurate system records, documentation, and operational reporting.
Key Skills for This Role
Full Job Posting
Job Summary
The role coordinates and supports day-to-day Contract Logistics operations in Saudi Arabia.
It ensures customer orders, warehouse activities, inventory movements, and related logistics services are completed accurately, safely, and within agreed service levels.
The role supports the end-to-end operational flow from inbound receiving and inventory management through order fulfilment, dispatch, and delivery coordination while maintaining accurate system records, documentation, and operational reporting.
Essential Functions
- Coordinate daily inbound and outbound Contract Logistics activities based on customer requirements.
- Monitor receiving, put away, picking, packing, staging, and dispatch activities to ensure orders are processed accurately and on time.
- Coordinate customer orders and monitor fulfilment through to delivery.
- Maintain accurate inventory records and support cycle counts, stock reconciliation, and investigation of discrepancies.
- Coordinate with transport providers for collections, deliveries, and shipment status updates.
- Ensure operational transactions, customer orders, and inventory movements are accurately recorded in WMS or other relevant systems.
- Prepare and maintain operational documentation, shipment records, and supporting documents.
- Monitor customer requirements, SLA performance, and operational exceptions, escalating issues where required.
- Respond to customer operational queries and provide timely updates on orders, inventory, and deliveries.
- Prepare operational reports covering order volumes, inventory, deliveries, productivity, and service performance.
- Support billing activities by ensuring operational data and supporting documentation are complete and accurate.
- Identify operational issues, support corrective actions, and contribute to continuous improvement initiatives.
Job Requirements
- Diploma or Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field.
- 3 to 5 years of experience in Contract Logistics, Warehousing, Freight Forwarding, or a related logistics environment.
- Experience in inventory management, order fulfilment, and warehouse operations.
- Experience with WMS, TMS, or other logistics systems preferred.
- Good Microsoft Office and Excel skills.
- Good written and spoken English.
Additional Notes
- There is no relocation or immigration assistance associated with this opening.
- Compensation is based on experience; the company offers a competitive salary, full benefits, matching 401(k), tuition reimbursement, and a casual dress environment.
About BDP International
BDP International is a privately held, family-owned, non-asset-based global logistics provider with annual sales exceeding $2.8 billion USD.
Founded in 1966 and based in Philadelphia, Pennsylvania, BDP employs more than 4,900 people worldwide and operates freight logistics centers in 270 cities across 135 countries.
The company serves more than 4,000 customers worldwide.
About PSA BDP
Global provider of integrated supply chain and logistics solutions.
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