Operations & Office Administrator — Dubai
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Key skills for this role
About the Role
We are a premium property care company managing holiday homes and residences across Dubai to a hotel standard.
Key Skills for This Role
Full Job Posting
Overview
We are a premium property care company managing holiday homes and residences across Dubai to a hotel standard.
We are looking for an organised **Operations & Office Administrator** to keep our daily operations and client communication running smoothly — coordinating schedules, looking after customers, and making sure every detail is handled.
Whether your background is in office administration, customer service, coordination or hospitality, if you're organised and able to work independently, we'd love to hear from you.
Key Responsibilities
- Make sure the daily schedule is executed perfectly, and schedule teams efficiently
- Coordinate logistics and housekeeping operations across the city
- Act as first point of contact for new customers, and handle incoming calls and support
- Manage complaints calmly and resolve them to the client's satisfaction
- Carry out quality control across properties to ensure standards are consistently met
- Prepare and coordinate special service requests
- Train and onboard new team members
- Check the quality, maintenance and readiness of equipment and tools
Requirements
- Experience in administration, office support, customer service, coordination or operations — from any industry
- Highly organised and able to work independently, taking ownership of the day
- Confident, professional communicator in English — on the phone and in writing
- Calm and effective under pressure, with strong attention to detail
- Based in Dubai with reliable personal transport
Advantageous
- A valid UAE driving licence
- The role
- 6 days per week, 8:00am–6:00pm
- AED 4,000–4,500 per month — a fixed monthly cash salary, paid in full
- A retention bonus for committed team members, discussed with shortlisted candidates
- A clear path to grow into a team-lead role
- A professional team committed to high standards
- Pay: AED4,000.00 - AED4,500.00 per month
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