Operations Administrator — Holiday Homes & Short-Term Rentals (Dubai)
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Key skills for this role
About the Role
We are a premium property care company managing holiday homes and residences across Dubai to a hotel standard.
Key Skills for This Role
Full Job Posting
Overview
We are a premium property care company managing holiday homes and residences across Dubai to a hotel standard.
We are looking for a highly organised **Operations Administrator** to plan and oversee our daily housekeeping operations and to be a professional first point of contact for our clients — the person who keeps the day structured, on time and running smoothly.
This role suits someone with a strong administrative and organisational background who enjoys coordinating people and schedules, communicates confidently with clients, and is equally comfortable being on-site to inspect and uphold standards.
It combines office-based planning, customer handling, and hands-on day-to-day coordination.
Key Responsibilities
- Build and manage the daily cleaning schedule and team assignments
- Handle incoming calls and inquiries, responding to clients professionally
- Guide new clients through onboarding and set them up for a smooth start
- Coordinate teams and drivers across the city, tracking timings and adjusting routes as needed
- Maintain clear communication with clients on check-ins, check-outs and requests
- Inspect properties on-site to ensure every home meets standard before guest arrival
- Keep accurate daily records, reports and photo documentation
- Monitor supplies and support the smooth running of daily operations
Requirements
- Experience in an administrative, coordination, customer-service or operations role (hospitality or property an advantage)
- Excellent organisational and scheduling skills with strong attention to detail
- Confident, professional communicator in English, on the phone and in writing
- Comfortable working on-site and starting early, including weekends and public holidays
- Based in Dubai with reliable personal transport
- Calm, dependable, and able to manage a busy day with many moving parts
Advantageous
- A valid UAE driving licence
- What we offer
- AED 4,000 per month — a fixed monthly cash salary, paid in full
- A retention bonus for committed team members, discussed with shortlisted candidates
- A clear path to progress into a team-lead role
- A professional team committed to high standards
How To Apply
We review every application personally.
To be considered, please begin your application with a brief note on why this role suits you, and confirm your availability to start early in the mornings.
Pay: AED4,000.00 per month
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