Operations Manager – Last Mile Delivery (Ex-Amazon Preferred)
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About the Role
Job Title - Operations Manager – Last Mile Delivery (Ex-Amazon Preferred) Location - Dubai, UAE Company - Time Express Parcels Job Type - Full-time Job Description About Us Time Express Parcels is a rapidly growing logistics company in the UAE, specializing in fast and reliable last-mile delivery solutions.
Key Skills for This Role
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Overview
**Job Title** - Operations Manager – Last Mile Delivery (Ex-Amazon Preferred)
About Us
Time Express Parcels is a rapidly growing logistics company in the UAE, specializing in fast and reliable last-mile delivery solutions.
As we continue to expand our distribution network, we are looking for a highly driven Operations Manager to lead and optimize our delivery operations.
Role Overview
The Operations Manager – Last Mile will be responsible for managing end-to-end delivery operations, overseeing fleet performance, and ensuring high service standards.
This role requires a hands-on leader with strong experience in high-volume logistics environments.
Key Responsibilities
- Manage and oversee last-mile delivery operations and driver fleet
- Ensure efficient route planning, dispatch, and delivery execution
- Monitor key KPIs such as On-Time Delivery (OTD), delivery success rate, and cost efficiency
- Implement and improve SOPs for sorting, dispatch, and delivery processes
- Collaborate with HR for recruitment, onboarding, and training of drivers
- Handle manpower planning, especially during peak seasons
- Maintain safety standards and compliance across fleet operations
- Drive continuous improvement using data analysis and performance insights
- Ensure excellent customer experience from dispatch to final delivery
Requirements
- Minimum **5+ years of experience** in logistics or last-mile delivery operations
- Prior experience with **Amazon (AMZL)** or similar high-volume logistics operations preferred
- Strong leadership skills with experience managing large teams
- Data-driven mindset with strong analytical and problem-solving skills
- Ability to work in a fast-paced, high-pressure environment
- Excellent communication and organizational skills
Preferred Qualifications
- Experience in e-commerce or courier/logistics companies
- Knowledge of UAE delivery operations and compliance
- Familiarity with routing software and delivery management systems
What We Offer
- Competitive salary package
- Performance-based incentives
- Career growth opportunities in a fast-scaling company
- Dynamic and professional work environment
Application Question(S)
- Do you have experience in last-mile delivery operations?
- Have you worked with Amazon (AMZL) or similar companies?
- How many drivers have you managed at peak capacity?
- Are you currently based in the UAE?
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