Operations Manager

Overview

UAE / Dubai

Job Summary

1. Production & Operations Management

• Plan, direct and monitor all production activities in the factory: joinery, carpentry, furniture, panels, fit-out components.
• Develop production schedules aligned with project demands, design/engineering inputs, material availability and delivery deadlines.
• Ensure resources (labour, machines, materials) are used efficiently to meet productivity and quality targets.
• Supervise factory floor staff (supervisors, foremen, machine-operators) and ensure smooth workflow.
• Monitor machine/equipment usage, uptime, maintenance schedules, tool & asset management.
• Implement Lean / 5S / continuous improvement initiatives to reduce waste, improve throughput and lower cost.

2. Quality, Safety & Compliance

• Ensure all products and services meet the required specifications, finishes, tolerances, and client requirements (particularly for interiors/fit-out).
• Establish, maintain and enforce SOPs (Standard Operating Procedures) for all production processes.
• Monitor and enforce health, safety and environment (HSE) standards in the factory in compliance with UAE regulations and company policy.
• Coordinate with QA/QC team to review defects, non-conformities, rework and corrective actions.

3. Supply Chain & Materials Management

• Liaise with procurement and logistics teams to ensure timely availability of raw materials, components and consumables for production.
• Manage inventory of raw materials, work-in-progress and finished goods; ensure optimum stock levels and minimize holding costs.
• Coordinate inbound logistics (material receipt) and outbound logistics (finished goods dispatch to site/fit-out projects).

4. Project & Internal Coordination

• Work closely with the design, engineering, project and client-facing teams to understand project requirements, schedules and changes ensure factory operations respond accordingly.
• Ensure timely hand-over of manufacturing components to installation teams on site, coordinate between factory and site logistics.
• Provide regular production updates, status reports and escalate potential risks (delays, quality issues, resource constraints).

5. Cost Control & Performance Monitoring

• Define, monitor and report key performance indicators (KPIs) such as production output, cost per unit, labour productivity, machine utilization, waste rate, on-time delivery percentage.
• Prepare operational budgets, control overheads, identify cost-savings opportunities and drive operational efficiency.
• Provide regular reports to senior management on performance, challenges, resource requirements and improvement plans.

6. Team Leadership & People Management

• Lead, motivate and develop the operations/factory team (supervisors, technicians, operators) to ensure high performance, engagement and safety culture.
• Conduct performance evaluations, identify training needs, ensure technical up-skilling of staff (especially in joinery, CNC machining, finishing processes).
• Foster a culture of continuous improvement, teamwork, accountability and professional working environment.