Operations Manager – Warehouse & Logistics

Overview

Who We Are

How Our Team Works

Our Values in Action

Operations Manager – Warehouse & Logistics

• , you will lead end-to-end warehouse and logistics operations across a fast-paced, multinational site in Dubai.
• Your leadership will directly impact Ingram Micro's ability to deliver reliably to partners and customers across the region—making you a cornerstone of our growth story in the Middle East.
• Lead day-to-day warehouse and logistics operations—inbound, outbound, and inventory—ensuring safety, compliance, and service excellence across the site.
• Lead, coach, and develop a diverse operations team, including supervisors and frontline associates, building capability and a culture of accountability and continuous development.
• Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance productivity, reduce waste, and deliver measurable operational gains.
• Manage operating and capital budgets with a focus on cost efficiency, identifying opportunities to improve ROI and support long-term financial performance.
• Collaborate with Finance, Sales, Procurement, and Customer Service to align operations with broader business objectives and ensure seamless delivery outcomes.
• Manage third-party logistics (3PL) providers and external partners, ensuring service delivery meets agreed SLAs and operational standards.
• Leverage Warehouse Management Systems (WMS), ERP tools, and data reporting to drive operational visibility, decision-making, and performance tracking.

What You Bring To The Role

• Your strengths, our vision.
• We're looking for an experienced operations leader who brings:
• Relevant industry experience: Approximately 8 years of experience leading warehouse and logistics operations, ideally in a multinational or regional distribution environment.
• Leadership experience: A proven track record of leading large, diverse operations teams—including supervisors and frontline staff—through periods of growth and change.
• Role-specific experience: Demonstrated success managing 3PL relationships, inventory governance, and compliance within a regulated, fast-paced environment.
• Technical skills: Proficiency with WMS, ERP systems, and digital productivity tools; comfort working with data and reporting platforms to inform decisions.
• Education: A bachelor's degree in Supply Chain, Logistics, Business, or a related field. An MBA, CSCP, or equivalent professional certification is a strong advantage.

Expectations — How You'll Succeed

• To thrive in this role and grow with us, you will demonstrate these key competencies:
• Drives results: sets ambitious operational targets, takes full ownership of site performance, and consistently delivers outcomes through urgency, accountability, and a focus on what matters most.
• Manages complexity: navigates large-scale operational challenges, balances competing priorities, and applies sound judgement to resolve issues and drive decisions with confidence.
• Builds effective teams: attracts, develops, and retains talent—creating an inclusive, high-performance environment where every associate can contribute and grow.
• Collaborates: works across functions and with external partners to achieve shared outcomes, leveraging relationships to overcome obstacles and keep operations moving.
• Strategic mindset: connects day-to-day operational decisions to Ingram Micro's broader goals, continuously identifying ways to improve, innovate, and build for the future.

Your Growth With Us