Operations Manager & Executive Support

Role Overview

What You Will Do

• Manage diaries, meetings, coaching sessions, travel and CEO commitments.
• Coordinate client programmes, workshops, retreats and events.
• Support client communications, proposals, tenders, presentations and reports.
• Maintain systems, trackers, files, documentation and project actions.
• Raise invoices and monitor payments, expenses and recurring financial activities through Xero.
• Coordinate suppliers, subscriptions, website, marketing and general business administration.
• Provide executive and personal administration support to the CEO.
• Support occasional events requiring one or two nights away and travel outside the UK.

Who We Are Looking For

• Previous experience in operations, business support, executive support, project coordination or a similar role is essential.
• Excellent organisation, attention to detail, prioritisation and follow-through are required.
• The successful candidate must communicate professionally, work independently and solve practical problems.
• The role requires discretion with confidential and sensitive information.
• Confidence using Microsoft 365, Canva, Xero and new systems is required.
• Adaptability and comfort with variety in a small business are important.
• A valid passport and comfort with occasional travel are required.
• Financial administration or relevant consultancy and professional-services experience is advantageous.

Workplace and Travel

• The role is predominantly based in a purpose-built office in the grounds of the CEO's home.
• The position is hybrid remote in Ramsbottom, with some flexibility around homeworking.
• Some retreats, workshops or events may require one or two nights away from home.

Schedule

• The role is 36 hours per week.
• At least one month's notice will usually be provided for planned events requiring travel.

What We Offer

• The package includes 26 days' annual leave and a NEST workplace pension.
• The role offers genuine responsibility and exposure to clients and projects at a growing consultancy.

Compensation

• Salary is £30,000 plus a performance-related bonus.

About The Koru Collective