Operations Manager ( Crypto/Fintech/ Trading Operations)
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Key skills for this role
About the Role
We are hiring an Operations Manager for a for high volume, high scale platform partner in the crypto industry who will become the operational centre of the company.
Key Skills for This Role
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Overview
We are hiring an Operations Manager for a for high volume, high scale platform partner in the crypto industry who will become the operational centre of the company.
You will manage a cross functional team directly and act as the coordination point between Development, Marketing, Product, Legal, and Business Development.
Your job is to ensure priorities stay aligned, execution stays on track, and problems are identified before they become operational risks.
This is not a passive reporting role.
You will be expected to drive accountability, improve execution standards, remove blockers, and create operational structure across a fast moving business operating in the crypto space.
You should be someone who naturally takes ownership, communicates directly, and thrives in high responsibility environments where speed and quality both matter.
Team Leadership
- Manage and develop a cross functional operations team
- Set clear expectations and hold people accountable to delivery standards
- Create operational discipline without creating unnecessary bureaucracy
Operational Execution
- Coordinate and prioritise daily operational activity
- Ensure work is delivered on time and to a high standard
- Identify slippage early and intervene quickly
Cross Functional Coordination
- Act as the central operational link between:
- Development
- Product
- Marketing
- Legal
- Business Development
- Keep teams aligned, informed, and unblocked
Kpi & Performance Management
- Build and maintain operational dashboards and reporting structures
- Monitor KPIs across internal teams and client platforms
- Identify bottlenecks, inefficiencies, and operational risks early
Process Improvement
- Design and improve scalable operational processes
- Introduce structure that improves speed, accountability, and visibility
- Help the company scale without operational breakdowns
Leadership Reporting
- Provide leadership with clear operational visibility
- Surface risks early with actionable recommendations
- Deliver honest reporting without spin or unnecessary complexity
Required Experience
- Several years managing cross functional teams in:
- startups
- scale ups
- operationally intensive businesses
- consulting or agency environments
- Strong operational execution background
- Experience driving accountability across multiple departments
Technical & Operational Skills
- KPI tracking and operational reporting
- Project and workflow management
- Process design and operational scaling
- Comfortable using tools such as:
- Notion
- Linear
- ClickUp
- Asana
- Jira
- Monday.com
Strong Bonus Experience
- Crypto, fintech, trading, or exchange experience
- Chief of Staff or Program Manager background
- Experience implementing OKRs or KPI frameworks
- Consultancy or client delivery environment experience
- Experience operating in high volume or regulated industries
What They Offer
- Competitive salary based on experience
- Hybrid working model
- High ownership and real authority
- Direct access to founders and leadership
- Exposure to high growth crypto operations
- Health insurance
- Generous holidays
- Learning & development budget
- Private chef catered breakfast, lunch, and dinner during office days
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