Corporate Ambassador
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Key skills for this role
About the Role
The role is responsible for delivering an exceptional experience to all clients and visitors, while maintaining a professional, welcoming, and efficient front-facing presence. The position plays a key role in enhancing the overall client journey and ensuring smooth day-to-day interactions with all stakeholders.
Key Skills for This Role
Full Job Posting
Overview
The role is responsible for delivering an exceptional experience to all clients and visitors, while maintaining a professional, welcoming, and efficient front-facing presence.
The position plays a key role in enhancing the overall client journey and ensuring smooth day-to-day interactions with all stakeholders.
Key Responsibilities
- Welcome all clients, visitors, and VIP guests in a professional and courteous manner
- Provide accurate information and ensure all visitors are well assisted
- Deliver personalized support to clients, including assisting with applications via the portal when required
- Manage the switchboard efficiently, including handling incoming calls, transferring calls, taking messages, and directing inquiries appropriately
- Coordinate courier services, including sending/receiving shipments, completing airway bills, and ensuring timely delivery
- Maintain proper records of document receipt, dispatch, and delivery
- Support administrative tasks for the Client Experience department as required
• High School Certificate (minimum)
- Bachelor’s Degree is preferred
- 2–3 years of experience in a client-facing role, preferably handling VIP clients
Core Competencies
- Strong communication and interpersonal skills
- Customer-focused mindset with a proactive approach to problem-solving
- Ability to work collaboratively across teams
- High level of accountability and ownership
- Strong organizational and time management skills
- Self-motivated with a focus on continuous improvement and professional growth
- If this opportunity aligns with your experience, please apply with your updated CV.
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