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Operations Intern (Unpaid)
International Rescue Committee
New York, USA
Part-time
Intern
Onsite
Discovered 3 weeks ago
Full Job Posting
RESPONSIBILITIES:
- Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff
- Assess documentation of visitors to determine eligibility of services
- Schedule appointments for all programs depending on eligibility of client
- Answer and direct incoming phone calls
- Assist staff with clerical and administrative duties
- Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values.
- Adhere to IRC policies, particularly those related to confidentiality and client privacy.
- Communicate effectively in person and by telephone.
- Other related duties as assigned.
- LEARNING OBJECTIVES:
- Understand scope of IRC services and programs available for a variety of immigrant and refugee groups in New York City.
- Improve communication and customer service skills in a linguistic and cultural environment.
- Learn about refugee resettlement issues and processes.
REQUIREMENTS:
- Previous administrative experience preferred
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Cultural sensitivity and detail oriented with the proven ability to meet deadlines
- Ability to effectively communicate and work as a team member in a cross-cultural environment
- Ability to communicate clearly and effectively in English; additional fluency in Arabic, Spanish, Dari, Pashto, French, Ukrainian, Russian, or Kiswahili preferred.
- Willing to learn about IRC history, philosophy, global work, and local efforts.
- Willing to adhere to IRC volunteer and workplace policies.
- This position reports to the Operations Manager.
- PROFESSIONAL STANDARDS
- All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.
- Cookies: https://careers.rescue.org/us/en/cookiesettings
- Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
- US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
- Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
- #li-1
About International Rescue Committee
Nonprofit Organizations & Foundations11951 employeesFounded 1933
Global humanitarian aid and relief organization.
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