Operations Executive (Real Estate)

Description

Deal Administration & Documentation

• Prepare, review, and manage all sales and transaction documentation (forms, agreements, contracts, etc.)
• Ensure completeness and accuracy of all deal files prior to submission
• Coordinate with brokers, developers, and third parties to finalize documentation
• Track deal progress from initial agreement to completion

CRM & System Management

• Accurately update all deals, client information, and transaction stages in the CRM/system
• Maintain clean, structured, and up-to-date data
• Ensure all documentation is properly uploaded and linked to each deal

Sales Team Support

• Act as the primary operational support for the sales team
• Assist with preparing proposals, documentation, and deal-related materials
• Ensure smooth handover from sales to operations after deal closure
• Follow up internally to maintain transaction momentum

Client Communication (Post-Sales)

• Serve as the main point of contact for clients after deal closure
• Provide updates on transaction progress and next steps
• Handle client queries professionally, ensuring high service standards
• Maintain strong client relationships throughout the transaction lifecycle

AML / KYC Compliance

• Conduct and manage AML and KYC checks in line with UAE regulations
• Ensure all required documentation is collected, verified, and recorded
• Identify and flag any compliance risks or irregularities
• Maintain organized records for audit purposes

Coordination with External Parties

• Liaise with developers, trustees, banks, and government entities
• Support property registration, transfers, and payment processes
• Ensure timely submission of documents to relevant authorities

Process Control & Improvement

• Ensure adherence to internal processes and SOPs
• Identify inefficiencies and recommend process improvements
• Support maintaining high-quality standards across all transactions

Skills

& Competencies

• Strong understanding of real estate transaction processes in the UAE
• Knowledge of AML/KYC compliance requirements
• Excellent organizational and documentation management skills
• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Proactive mindset with strong problem-solving abilities
• Strong sense of ownership and accountability
• Professional level of English (written and spoken)

& Qualifications

• Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred
• Relevant certifications or training in AML/KYC compliance are an advantage