Operations Executive (IT)
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About the Role
Job Overview We are seeking a proactive and reliable IT Technician / Operations Executive to join our client's team in Dubai.
Key Skills for This Role
Full Job Posting
Job Overview
We are seeking a proactive and reliable IT Technician / Operations Executive to join our client's team in Dubai.
The successful candidate will be responsible for visiting client sites to install, configure, and support software solutions while ensuring a high level of customer service and operational efficiency.
Comprehensive training on the software products will be provided.
Key Responsibilities
-Visit client locations across the UAE for software installation and setup.
-Configure, test, and troubleshoot software applications at client sites.
-Provide basic user training and support to clients after installation.
-Coordinate installation schedules and ensure timely completion of assigned tasks.
-Maintain accurate records of installations, service visits, and client feedback.
-Liaise with internal teams to resolve technical or operational issues.
-Ensure all company procedures and service standards are followed during client visits.
-Build and maintain positive relationships with clients.
Requirements
-1–2 years of UAE work experience in IT support, technical services, operations, or a related field.
-Valid UAE Driving License (mandatory).
-Good verbal and written communication skills in English.
-Strong customer service orientation and professional appearance.
-Basic technical aptitude and willingness to learn new software applications.
-Ability to work independently and travel frequently to client locations.
-Physically fit and capable of carrying out site visits and installation activities without restrictions.
-Strong problem-solving skills and attention to detail.
Pay: AED3,000.00 - AED3,500.00 per month
Experience
- IT support: 2 years (Preferred)
- customer service: 1 year (Preferred)
- installations: 1 year (Preferred)
Language
- English (Preferred)
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