Operations Executive

About Noon

• We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric.
• Our mission is to deliver to every door every day.
• We want to redefine what technology can do in this region, and we’re looking for Operations Executive who can help us move even faster.
• noon’s mission: Every door, every day.
• Everyday Labs is our innovation engine.
• We build and test new ideas fast, from early concepts to real products used by customers.
• It’s where we explore new technologies, launch new models and push the business forward.
• High ownership, fast cycles and a focus on what actually works.
• We’re building Noon Business, a B2B marketplace that helps companies buy their recurring business supplies faster, cheaper, and with better control.
• Think of it as Noon’s consumer engine applied to enterprise procurement.
• What You'll Do?
• Team noon has some of the fastest, smartest, and hardest-working people we've encountered.
• With a young, aggressive, and talented team, we're driving major missions forward.
• As Operations Executive you will be responsible for executing the end-to-end operations of the B2B marketplace.
• This role sits at the intersection of fulfillment, last mile logistics and customer experience, and will play a critical role in ensuring the platform can scale reliably and profitably.
• This is a hands-on, builder role with high ownership and direct impact on customer satisfaction and unit economics.
• Build and own end-to-end operational workflows across order lifecycle: order capture, fulfillment, invoicing, returns, and after-sales.
• Design operational processes for B2B-specific use cases such as bulk orders, RFQs, split deliveries, partial fulfillment, and credit customers.
• Work closely with Product, Logistics, Finance, and Seller teams to translate business requirements into scalable operations.
• Define and track core operational KPIs (OTIF, fill rates, cancellations, return rates, SLA adherence)
• Identify bottlenecks, failure points, and cost leakages, and drive continuous improvement
• Contribute actively to business decisions by grounding strategy in operational realities.
• What You'll Need?
• 2-4 years of experience in operations, supply chain of a marketplace businesses
• Experience in handling complex order flows (B2B, enterprise, or large-scale ecommerce preferred)
• Strong understanding of operational KPIs and cost structures
• Comfortable operating in fast-paced, ambiguous environments with a strong sense of ownership.
• Who will excel?
• Operators who are comfortable building from scratch, not inheriting playbooks
• Strong systems thinkers who can simplify complex workflows
• Data-driven decision-makers who use metrics to guide action
• Leaders who are equally comfortable in the field and in review forums