Operations Director (Beach Clubs)

Company Description

Job Description

Main Responsibilities

• Oversee the performance and operations of multiple venues, ensuring exceptional guest experiences and consistent service standards.
• Lead, coach, and support General Managers and leadership teams to achieve operational and financial objectives.
• Drive revenue growth, profitability, and overall business performance across all assigned venues.
• Monitor operational and financial results, identifying opportunities to improve efficiency and maximize performance.
• Ensure company standards, policies, and brand expectations are consistently maintained across all locations.
• Collaborate with internal teams to support marketing initiatives, events, and business development opportunities.
• Foster a positive, high-performing culture focused on accountability, teamwork, and employee development.
• Ensure compliance with health, safety, legal, and operational requirements.
• Build strong relationships with guests, stakeholders, and teams while representing the company in a professional manner.
• Carry out any other duties required to support the success of the business.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum 8–10 years of hospitality operations experience, including multi-unit leadership responsibilities.
• Proven experience managing multiple hospitality venues, restaurants, lifestyle venues, or luxury hospitality operations.
• Previous experience overseeing beach clubs, waterfront venues, or destination dining concepts is highly desirable.
• Strong financial acumen with experience managing P&L performance.
• Demonstrated success leading large operational teams through General Managers.
• Excellent leadership, communication, and stakeholder management skills.
• Strong understanding of guest experience, service excellence, and commercial performance.