Operations Coordinator

Overview

• Would you like to be part of the most international company in the world?
• A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.
• Would you like to be part of a business that connects people across the globe and want to make a difference?
• Then waste no time and join our amazing team at DHL Group.
• DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.
• We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
• *Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.***- DHL Global Forwarding** has an opening for an **Operations Coordinator** in **Dubai, United Arab Emirates.** Administer operations processes and activities to deliver a smooth supply chain and operational model for the targeted business volumes, meet products/ services standards and exceed quality standards in line with business strategy and objectives, corporate guidelines and policies.
• Join us in connecting people and improving lives!
• In this Operations Coordinator position
• Under general/ limited supervision, support delivery of operations processes and activities
• Provide timely and effective administrative support to the transport and distribution unit or department
• Maintain vehicles and equipment in working order through a comprehensive program
• Collect/ deliver shipments within specified time by planning routes, liaising with external departments, timely communications, etc.
• Liaise with import/ export departments in anticipation of changes, make relevant changes and communicate adjustments to relevant stakeholders
• Undertake proper loading/ unloading of the loading unit/ loading security
• Report loading/ unloading activities at customer end through appropriate tools scanning application, phones, etc.
• Record information into database or computerized system to maintain up-to-date stock records
• Retrieve stored information, place orders or respond to enquiries such as inventory levels or delivery schedules
• Follow and achieve compliance with established procedures and ensure proper usage of operations processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods
• Support team members with less experience in different/ difficult situations

Stakeholders

• May influence others within the job area through explanation of facts, policies and practices
• Support and interact with senior colleagues of own and other teams
• Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
• Address task-related issues appropriately to maintain work relationships

Management Responsibility

• Individual contributor without direct responsibility for leading others
• Provide assistance and training to lower level employees
• Delegating and reviewing the work of lower level employees
• Now, here is what we need from you!

Education Level

• Vocational/Specialized/Technical/Certification

Experience Level

• More than 2 years
• We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

• We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries.
• Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
• Our **TOP EMPLOYER prestigious certification** attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.
• The development of talented women in our organization is an ongoing key focus area.
• We aspire to become the undisputed leader in our industry, **when people think of forwarding; we want them to think DGF** because we have:
• The **largest global network** with more than \~30,000 passionate employees
• The most **efficient processes** and **fastest response times**
• The **best solutions** and **best customer service**
• **Our Vision:** The Logistics Company for the World.
• **Our Mission:** Excellence.
• Simply Delivered.
• **Our Purpose:** Connecting People, improving lives.

**Our Values:** Respect & Results