Operations Controls Fraud Analyst

Please note:

Current work authorization for Canada is required for all openings

This is a regular, full-time role

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement

The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

The Fraud Analyst is a function of Operations Controls and Fraud Management as the 1st line of defense to prevent and manage fraud activity. Reporting directly to the Manager, Operations Controls and with a dotted line to Fraud Manager, Risk Management, this role supports all related client account analysis and verification.

Advanced Analysis and Problem-Solving Competency

Strong verbal and written skills

Project management skills

Industry knowledge (strong knowledge of the mutual fund industry, knowledge of Transfer Agent Operations)

Strong knowledge of registered products, locked in products and awareness of mutual fund legislation including NI 81-102, AML, Privacy, U.S./ Foreign Residents

Organizational agility

Bilingualism is an asset

3+ years of experience in the financial industry required, and mutual funds experience is an asset

2 years of experience working in a fraud function required, with working knowledge of fraud detection and applications

Proven ability to participate in cross-departmental, cross-divisional and industry related working groups

College degree required, or equivalent work experience

Certified Fraud Examiner (CFE) and/or Investment Funds in Canada (IFC) is an asset

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow. For this role, your total rewards include

Base Salary and Discretionary Performance Bonus: Total annual cash compensation of $79,000 to $90,000 , based on your experience and qualifications.

RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements. This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Flexible working arrangements - 100% remote, hybrid, and in office options

Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you

Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy

Parental leave top-up to 100% of your salary for a period of 25 weeks

Up to $650 for home office equipment

Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice

Diversity and inclusion programs, including an active network of Employee Resource Groups

Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

• Canada's Top 100 Employers o Greater Toronto's Top Employers o Canada's Top Family-Friendly Employers o Canada's Top Employers for Young People • Great Place To Work® Certified o Best Workplaces for Inclusion o Best Workplaces for Mental Wellness o Best Workplaces for Today's Youth o Best Workplaces for Women o Best Workplaces in Financial Services & Insurance o Best Workplaces in Ontario o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada • Human Resource Director (HRD) - Best Place To Work o HRD - 5-Star Benefit Program o HRD - 5-Star Diversity & Inclusion Employer

Designations • Canadian Compassionate Companies – Certified • Benefits Canada's Workplace Benefits Award - Future of Work Strategy • TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting • Canadian HR Reporter's Most Innovative HR Team