Operations Controls Fraud Analyst

Role overview

Policy management

• Assess policies and procedures for compliance with new and changing regulations.
• Review training materials and internal communications for alignment with policies and procedures.
• Recommend enhancements to the Client Services fraud monitoring program.

Daily monitoring

• Analyze system-generated alerts for potentially fraudulent or unusual transactions, including voice-authenticator mismatches.
• Review account information and activity, summarize findings, and determine whether an investigation is warranted.
• Close alerts with comments when appropriate, or act to efficiently minimize risk to the client and Fidelity.

Monitoring and projects

• Maintain the Client Services monitoring program and assess business activities requiring monitoring.
• Determine appropriate monitoring methods and complete compliance reporting within established timelines.
• Participate as a subject matter expert in regulatory and other organizational initiatives.

Qualifications

• At least 3 years of financial-industry experience and 2 years in a fraud function are required.
• Working knowledge of fraud detection and applications is required.
• College degree or equivalent work experience is required.
• Strong analysis, problem-solving, communication, project management, and organizational agility are sought.
• Knowledge of mutual funds, transfer agent operations, registered and locked-in products, NI 81-102, AML, privacy, and U.S./foreign residents is sought.
• Bilingualism, CFE, and/or IFC are assets; mutual fund experience is an asset.

Compensation

• Annual cash compensation of $79,000 to $90,000, based on experience and qualifications, including base salary and discretionary performance bonus.
• RRSP contribution begins after six months of employment.

Work arrangement

• Regular full-time role on a flexible hybrid schedule.
• Work location is 483 Bay Street in Toronto until approximately late 2026, then the new Mississauga office at 3 Robert Speck Parkway.