Operations and Performance Manager
Role Overview
The permanent Operations and Performance Manager role is in the Cancer Centre at University Hospital Southampton.
The post provides operational leadership and performance expertise to support cancer standards, recovery ambitions, and Trust objectives.
The role aims to improve access to diagnosis and treatment, reduce variation, enhance patient experience, and improve outcomes.
Key Skills for This Role
Full Job Posting
Role overview
The permanent Operations and Performance Manager role is in the Cancer Centre at University Hospital Southampton.
The post provides operational leadership and performance expertise to support cancer standards, recovery ambitions, and Trust objectives.
The role aims to improve access to diagnosis and treatment, reduce variation, enhance patient experience, and improve outcomes.
Service performance and improvement
- Lead performance improvement initiatives and identify opportunities to streamline patient pathways and deliver sustainable change.
- Translate complex performance information into actions informed by data, intelligence, and patient impact.
- Validate cancer performance management to support adherence to cancer waiting times guidance.
Team and operational management
- Manage administrative and MDT teams in the Cancer Centre and MDT team.
- Deliver appraisals and oversee mandatory training for team staff.
- Manage delegated budgets and MDT team operational performance, reporting to the Cancer Centre Manager.
- Represent the Cancer Centre Manager as required.
Governance
- Support audit, complaints, incidents, risk, and health and safety governance arrangements within the team.
Candidate requirements
- First degree or equivalent experience, and a management qualification or relevant experience.
- Evidence of continuing personal development and successful multidisciplinary teamwork.
- Significant NHS experience in a management position, including staff management and team leadership.
- Experience introducing new ways of working, project management, and working to deadlines.
- Track record in performance-driven NHS service management.
Working at UHS
- The Trust describes learning and development opportunities and support for flexible working requests based on service needs.
- Benefits include NHS discounts, at least 35 days of paid holiday pro rata, and a pension scheme.
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