Operations Analyst

Overview

Key Responsibilities

• Monitor and support daily exchange operations and workflows.
• Investigate and resolve operational issues in a timely manner.
• Analyse operational data to identify trends, risks, and opportunities for improvement.
• Produce regular reports and performance metrics for internal stakeholders.
• Collaborate with Compliance, Risk, Finance, Customer Support, and Product teams.
• Assist with transaction monitoring, reconciliations, and operational controls.
• Identify process improvements and contribute to automation initiatives.
• Support the implementation of new operational procedures and platform enhancements.
• Ensure adherence to internal policies and regulatory requirements.

Requirements

• Bachelor's degree in Business, Finance, Economics, Mathematics, or a related field.
• 2–5 years of experience in operations, business analysis, financial services, fintech, or cryptocurrency.
• Strong analytical and problem-solving skills.
• Advanced proficiency in Excel; experience with SQL or data visualisation tools is an advantage.
• Excellent attention to detail and organisational skills.
• Ability to manage multiple priorities in a fast-moving environment.
• Strong communication skills in English (additional languages are a plus).
• A genuine interest in blockchain technology and digital assets.

Preferred Experience

• Experience working within a crypto exchange, fintech, payments, or trading environment.
• Understanding of cryptocurrency transactions and blockchain fundamentals.
• Knowledge of AML/KYC operational processes is advantageous.
• Familiarity with operational risk management and process optimisation.
• What's on Offer
• Opportunity to join a leading crypto exchange in Dubai.
• Exposure to one of the fastest-growing sectors in financial technology.
• Collaborative, high-performance working environment.
• Competitive salary and benefits package.
• Excellent opportunities for career growth and professional development.
• If you're looking to build your career within the digital assets industry and thrive in an operationally focused, analytical role, we'd love to hear from you.
• Apply today or contact us for a confidential discussion to learn more about this opportunity.