Operations Analyst - Croatia They She He

Job Description

Your Mission

The Journey

• Provide analytical support to the team throughout deeper understanding of Glovos operations model
• Perform analysis to come up with insights to help improve Courier KPIs
• Understand and fix data reliability issues
• Act as the main data POC for the department supporting with data, reporting and adopting a data driven approach
• Help to find insights through data analysis during the couriers first deliveries in order to maximize retention
• Own dashboards and build new tools to improve the visibility of metrics in the department
• Develop analytical frameworks and models for the area and be able to instruct and communicate for all the department
• Understand and deep-dive into the data to understand the reasons and the levers we can act upon to improve KPIs (and be accountable for them)
• Evaluate strategic opportunities, performing a broad range of quantitative analyses and A/B tests
• Understand local and regional needs, and put yourself in the skin of the courier

****What You Will Bring To The Ride****

• Academic background in Engineering, Mathematics Computer Science, Finance & Economics or any related technological domain.
• Passionate about analytics: you enjoy deep diving into problems to find the root cause.
• Problem-solving skills: no problem is too small or too big.
• Strong hands-on skills in SQL and Excel (Python is a big plus!).
• Knowledge of visualization tools like Tableau, Looker, Data Studio & Qlikview.
• Exceptional verbal and written communication skills in English and the local language.
• Proactive, organized, and obsessed with details.
• Individuals representing diverse profiles,
• and abilities,
• encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas.
• Even if it seems you dont meet our musts dont let it stop you, we are all about finding the best talent out there!
• Skills can be learned, and embracing diversity is invaluable.

We Believe Driven Talent Deserves

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation and food.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.
• Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.
• We know that the best ideas come from a mashup of brilliant diverse minds.
• This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU.
• We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
• Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
• So, ready to take the wheel and make this the ride of your life?
• Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
• ****Additional Information****
• Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.
• We know that the best ideas come from a mashup of brilliant diverse minds.
• This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU.
• We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.
• Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).
• So, ready to take the wheel and make this the ride of your life?
• Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Job Details

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