Operations Administrator

About This Role

About the Role

We are looking for a highly organized, detail-oriented, and proactive Executive & Operations Admin to support the Managing Director and contribute to key operational, administrative, and cross-departmental activities. The role spans operations, finance, HR, marketing, and light development support, providing a unique opportunity to work at the heart of a growing business.

Key Responsibilities

Operations

·        Completing applications and updating contracts

·        Supporting in proposal development

·        Preparing materials and attending board meetings (taking notes)

·        Managing calendar and scheduling meetings

·        Preparing meeting agendas and handling logistics

·        Handling internal and external correspondence

·        Managing and maintaining company files and records

·        Maintaining and updating the CRM system

·        Maintaining Access records and flow

·        Gathering competitor or trend insights

·        Handling vendor coordination and managing subscriptions

·        Preparing weekly summary reports (tasks, pending items, deadlines)

·        Drafting emails, summaries, and communications

·        Attend select Client/Prospect meetings, Online and Physical, and log/followup on details.

Finance

·        Overseeing accounts and managing expenses

·        Following up on P&L, balance sheets and liaising with external accountants.

·        Managing payroll coordination

·        Issuing invoices with accountants and following up on payments

·        Managing payables and receivables

HR

·        Managing employee needs and insurance

·        Coordinating with DIFC or relevant authorities

·        Managing travel arrangements

·        Managing supplies and office needs

·        Handling onboarding and offboarding of employees, including access provisioning

Marketing

·        Managing LinkedIn and sending invitations

·        Posting content online

·        Overseeing and updating the company website

·        Preparing and updating marketing material

·        Explore current and future BTA membership (Microsoft Partnership/Ignyte)

Sales Support

·        Assisting with lead generation and prospect research

·        Coordinating meetings and follow-ups with potential clients

·        Preparing sales presentations and proposals

·        Maintaining CRM records and sales documentation

·        Supporting the sales team with organizing events, demos, and outreach activities

·        Support in developing strategies

Required Skills & Qualifications

·        Business Administration or related qualifications

·        Excellent English communication skills (written and spoken)

·        High proficiency in MS Office (Excel, Word, Outlook)

·        Strong organizational and multitasking abilities

·        Experience using digital tools such as CRMs, cloud storage, LinkedIn, etc.

·        Strong initiative, discretion, and attention to detail

·        Bonus: Familiarity with Power BI, or lightweight development tools

What You’ll Gain

·        Direct exposure to multiple business functions

·        A dynamic and fast-paced work environment

·        Learning opportunities across strategic, operational, and technical domains

·        Flexibility and autonomy to make an impact