DED PRO – Operations Administrator

About This Role

At Sarie, we help founders, businesses, and individuals build and grow in the UAE — without the confusion, delays, or guesswork that usually comes with immigration and compliance.

As we scale, we are building a strong in-house operations team and are looking for experienced professionals who understand how things actually get done in the UAE ecosystem.

Role Overview

We are looking for a hands-on professional with proven experience across PRO services, licenses, immigration, visas and government processes. This role is critical to ensuring delivery excellence, transparency, and client trust.

You will be responsible for managing end-to-end operational workflows — from onboarding to final issuance — while coordinating with internal teams, government portals, and external stakeholders.

Key Responsibilities

Manage end-to-end operations for:

• Company formation (Mainland & Freezones)
• Complex trade license amendments – DED
• Liaise with government portals and authorities (DED, MOHRE, GDRFA, ICP, Freezones, Amer, Tasheel)
• Ensure accurate documentation, timely submissions, and compliance with regulations
• Maintain clear internal updates and transparent client communication
• Track case progress, timelines, and closures using internal systems / CRMs
• Flag risks, delays, or dependency issues proactively
• Work closely with Sales, Finance, and Leadership to ensure smooth handovers and delivery
• Support process improvement as Sarie builds tech-enabled workflows

What We’re Looking For

4–8+ years of hands-on experience in:

• DED Work
• PRO services
• Trade license amendments
• Business setup, renewal and government services
• Strong working knowledge of UAE regulatory and compliance frameworks
• Experience working with Amer / Tasheel / MOHRE / GDRFA / Freezones
• Highly organized, detail-oriented, and process-driven
• Comfortable handling multiple cases simultaneously
• Clear communicator — internally and with clients
• Takes ownership, not excuses

Nice to Have

• Experience in a business setup firm, PRO outsourcing company, or consultancy
• Exposure to Golden Visa or investor visas
• Experience working with CRMs or case management tools
• Ability to mentor junior team members as the team scales

Why Join Sarie

• Work directly with founders and leadership
• Be part of a growing, credible, and transparent brand
• Build systems, not just execute tasks
• Long-term growth opportunity as Sarie scales regionally
• A culture that values clarity, accountability, and respect

[Kindly note preference will be given to applicants who can join on immediate basis]

Job Type: Full-time