Operation Manager / Administrator
Skills
About This Role
Role Overview
The Operations & Administration Manager is responsible for overseeing the seamless functioning of the educational center, ensuring operational excellence, efficient administration, and an exceptional learner experience.
Key Responsibilities
- Lead and manage day-to-day operations of training programs and center activities
- Oversee student lifecycle: inquiries, registrations, attendance, and certification
- Coordinate with trainers, academic teams, and support staff for smooth delivery
- Plan and manage class schedules, exams, and demo sessions
- Maintain accurate records, reports, and documentation
- Ensure compliance with accreditation standards and awarding bodies
- Enhance operational processes to improve efficiency and service quality
- Supervise front-desk, customer service, and administrative functions
- Support marketing, admissions, and corporate training coordination
- Monitor performance metrics, prepare reports, and manage budgets
Requirements
- Bachelor’s degree in Business Administration, Education, or related field
- 3+ years of experience in operations/administration (education sector preferred)
- Strong leadership, coordination, and organizational skills
- Excellent communication and client-handling abilities
- Proficiency in MS Office, CRM systems, and reporting tools
- Ability to multitask and manage multiple programs simultaneously
Key Skills
- Operational Management
- Administrative Coordination
• Customer Experience Management
- Team Leadership
• Time & Process Management
Pay: Up to QAR2,000.00 per month
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