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F&B Operation Manager

Organic Restaurant ManagementDoha, QAT1 months agoMid-Senior
Mid-Seniorfulltime

Skills

LeadershipStrategic PlanningBudgeting

About This Role

1. Operations Management

  • Oversee daily operations of restaurants, bars, and catering services
  • Ensure smooth service flow and adherence to company standards
  • Monitor food quality, presentation, and service efficiency

2. Staff Management

  • Recruit, train, and supervise F&B staff
  • Schedule shifts and manage labor costs
  • Conduct performance evaluations and provide coaching

3. Financial Management

  • Develop and manage budgets
  • Monitor sales, costs, and profitability (P&L)
  • Control expenses including food cost, labor, and wastage
  • Analyze financial reports and implement improvements

4. Customer Experience

  • Ensure excellent guest service and handle complaints professionally
  • Maintain high levels of customer satisfaction
  • Implement service improvement initiatives

5. Inventory & Supply Chain

  • Manage inventory levels and stock control
  • Coordinate with suppliers and negotiate contracts
  • Ensure proper storage and minimize waste

6. Compliance & Safety

  • Ensure compliance with health, safety, and hygiene regulations
  • Maintain food safety standards (e.g., HACCP)
  • Conduct regular inspections and audits

7. Strategy & Growth

  • Develop promotional activities and marketing strategies
  • Identify opportunities to increase revenue
  • Introduce new menus and concepts

Education

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)

Experience

  • 5+ years in F&B operations, with at least 2 years in a managerial role

Skills

  • Strong leadership and team management
  • Financial and analytical skills
  • Excellent communication and interpersonal skills
  • Problem-solving and decision-making ability
  • Knowledge of F&B trends and customer service standards

• Leadership & Team Building

  • Customer Focus
  • Financial Acumen
  • Operational Excellence
  • Attention to Detail
  • Time Management

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