Online Sales Specialist

Overview

. Product Research & Trend Analysis

• Identify high-demand, trending, or unique products using platforms like: Helium 10, Jungle Scout, Keepa, Google Trends, TikTok trends / Instagram trends
• Analyze competition, price points, and profit margins.
• Validate demand and calculate projected sales using marketplace data.

2. Product Sourcing & Supplier Management

• Source products from: Local UAE suppliers, China (1688, Alibaba), Turkey, India, or any relevant market
• Request quotations, samples, and negotiate prices.
• Build a network of reliable merchants, suppliers, wholesalers, and manufacturers.
• Ensure product quality, packaging requirements, and shipping timelines.

3. Marketplace Management (Amazon, Noon, Shopify)

• Create, optimize, and manage product listings.
• Write keyword-rich titles, descriptions, and backend keywords.
• Monitor buy box performance, rankings, and conversion rates.
• Manage FBA/FBM operations, inventory levels, and stock replenishment.
• Run Amazon PPC campaigns when needed.

4. Social Media Selling & Community Sales

• Sell through: Instagram pages, TikTok Shop, Facebook pages & groups, WhatsApp Business, Telegram groups, Post listings, reply to customers, close deals, and manage deliveries.
• Create simple content to promote products (photos, videos, reels).
• Build relationships with community pages and influencers.

5. AI Tools & Smart Tools Usage

• Use AI tools for:
• Product research insights
• Competitor analysis
• Market trends forecasting
• Price monitoring
• Listing optimization (titles, bullets, keywords)
• Customer service automation
• Report generation
• Tools include ChatGPT, Perplexity, Helium 10 AI, Amazon AI tools, Canva AI, CapCut AI.

6. Order Management & Customer Support

• Coordinate delivery, shipping, and fulfillment.
• Manage messages, inquiries, and customer reviews.
• Resolve issues quickly to maintain high ratings.

7. Reporting & Strategy

• Prepare weekly sales reports, profit analysis, and forecasts.
• Suggest new product categories and future sales opportunities.
• Optimize inventory and pricing strategy for maximum profitability.

Required Skills & ExperienceTechnical Skills

• Experience with Amazon Seller Central, Noon, Etsy, or Shopify.
• Strong product sourcing and negotiation abilities.
• Familiarity with Instagram/TikTok selling and social commerce.
• Knowledge of profit margin calculations and cost breakdowns.
• Ability to run basic ads or promotions (Amazon PPC / social ads).
• Comfortable using AI tools and online research systems.

Soft Skills

• Strong communication and sales skills.
• High energy, creativity, and initiative-taking personality.
• Ability to work independently and manage multiple tasks.
• Problem-solving mindset, analytical thinking, and attention to detail.
• Passion for online selling and e-commerce growth.

Preferred Qualifications

• Minimum 2 years experience in e-commerce, Amazon/Noon selling, or social commerce.
• Experience with multi-channel selling.
• Understanding of packaging, shipping, and logistics.
• Basic graphic/content skills are a plus (Canva, CapCut, etc.).

Job Type: Full-time