Online Sales & Customer Service Executive
Skills
About This Role
Overview
Century Gold is looking for a motivated and customer-focused Online Sales & Customer Service Executive to join our growing team.
The ideal candidate should have strong communication skills, excellent customer service abilities, and experience in online sales or customer support.
We are looking for someone who understands how to engage customers professionally, build trust, and improve sales conversion through excellent service.
Key Responsibilities
Handle customer inquiries through WhatsApp, social media, website, and online platforms
Assist customers professionally and provide an excellent customer experience
Follow up with leads and help improve online sales conversions
Coordinate customer orders, updates, and delivery follow-ups
Maintain accurate communication and customer records
Support online product uploads and listings when required
Work closely with the sales and e-commerce team
Requirements
Minimum 2–3 years of experience in customer service, online sales, or e-commerce support
Strong communication and customer handling skills
Professional attitude with good problem-solving ability
Good English skills (Arabic is an advantage)
Experience
with social media, e-commerce, or product listing is a plus
Experience
in jewelry, luxury retail, or related industries is preferred
What We Value Most
Customer excellence and professionalism
Positive attitude and teamwork
Ability to convert inquiries into sales
Attention to detail and responsibility
If you are passionate about customer service and online sales, we would love to hear from you.
Pay: AED3,500.00 - AED4,000.00 per month
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