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indeed

Online Sales & Customer Service Executive

Kuwait Gold L.L.C.
Dubai, UAE
fulltime
Mid-Senior
AED 3,500/month
1 months ago
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

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Customer SupportClient RelationsComplaint Resolution
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Overview

Century Gold is looking for a motivated and customer-focused Online Sales & Customer Service Executive to join our growing team.

The ideal candidate should have strong communication skills, excellent customer service abilities, and experience in online sales or customer support.

We are looking for someone who understands how to engage customers professionally, build trust, and improve sales conversion through excellent service.

Key Responsibilities

Handle customer inquiries through WhatsApp, social media, website, and online platforms

Assist customers professionally and provide an excellent customer experience

Follow up with leads and help improve online sales conversions

Coordinate customer orders, updates, and delivery follow-ups

Maintain accurate communication and customer records

Support online product uploads and listings when required

Work closely with the sales and e-commerce team

Requirements

Minimum 2–3 years of experience in customer service, online sales, or e-commerce support

Strong communication and customer handling skills

Professional attitude with good problem-solving ability

Good English skills (Arabic is an advantage)

Experience with social media, e-commerce, or product listing is a plus

Experience in jewelry, luxury retail, or related industries is preferred

What We Value Most

Customer excellence and professionalism

Positive attitude and teamwork

Ability to convert inquiries into sales

Attention to detail and responsibility

If you are passionate about customer service and online sales, we would love to hear from you.

Pay: AED3,500.00 - AED4,000.00 per month

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