Officer, Quality

Job purpose

Policies, procedures, and documents

• Receive document change requests and update the corresponding register; consult quality seniors on request significance and classification.
• Coordinate document updates and proposals through final approval in the document management system.
• Publish approved documents in manuals, websites, and soft-copy or hard-copy formats; retire prior versions and update revision details, reference codes, and effective dates.

Daily quality activities

• Collect and organize quality inputs, requests, and statistics from the quality lab, HSE, operations, audit, projects, procurement, and other areas.
• Record meeting minutes and track decisions and updates on quality issues.
• Communicate quality issues to stakeholders, ensure timely incident reporting, and update records.

Coordination, audits, and records

• Coordinate internal and external audit schedules and execution with the audit team for ISO requirements.
• Circulate approved documents and ensure employees use current versions rather than superseded revisions.
• Follow up on quality actions and plans to ensure timely closure.
• Maintain quality manuals, document-control registers, document change request registers, and other quality records.

Minimum qualifications and experience

• Diploma or degree in Management Information Systems or any management field.
• At least 3 years of experience in quality or administrative roles.
• Understanding of quality management systems, document control, and record control.

Working relationships