Officer - Operations
Skills
About This Role
Job Description
The role holder is responsible for monitoring the daily vehicle operations and utilization, and coordinating with workshop and car dealers for swift delivery of vehicles.
Responsibilities
- Monitors and ensures high transport satisfaction levels to achieve fleet utilization and revenue targets.
- Coordinates with workshop and dealers for swift delivery of vehicles to reduce any possible delays.
- Records any scratches, dents, repair estimate, and drivers ' deductions at the time of vehicle changeover for accurate record keeping.
- Tracks and reports the status of any damaged vehicles to management to further reduce any possible downtime.
- Provides accident counselling to drivers per incident to reduce the likelihood of future occurrences.
Operational
- Drivers Handling.
- Vehicle Change over.
- Real Time Action on Accident / Maintenance Vehicle.
- Monitoring of fleet utilization and vehicle deployment.
- De-fleeting process for existing and new vehicle deployment.
- Idle driver change over and deployment.
- Driver local leave management.
Product/Process Improvement
- Contributes to the identification of improvements of systems, processes and practices to enhance business processes, provide cost reduction and improve productivity.
- Prepares vehicle operations and utilization reports as per requirements, policies and procedures.
- Provides assistance to manager in order to implement policies and procedures and continues to monitor such implementations.
Qualifications
- ****Education & Certifications:****
- Bachelor's Degree.
Experience
- An Experience with office administration or clerical duties with minimum 3 -5 years.
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