Museum Sales Unit Head
Role Overview
Leads the museum’s sales activities to maximize visitor satisfaction and revenue opportunities.
Oversees the product portfolio, pricing propositions, and deal structures, including selection of external service providers.
Key Skills for This Role
Full Job Posting
Role overview
Leads the museum’s sales activities to maximize visitor satisfaction and revenue opportunities.
Oversees the product portfolio, pricing propositions, and deal structures, including selection of external service providers.
Sales and partnerships
- Develop B2B relationships with hotels, cruises, destination management companies, MICE organizations, and online travel agencies to grow visitation.
- Work with centralized B2B Sales on pricing, promotions, discount brackets, and alignment with other institutions.
- Design the museum’s B2B sales concept and manage sales processes with business partners.
- Contribute to sales management and approval procedures across museums and the centralized sales team.
- Coordinate online shop updates with marketing and digital and technology teams.
- Secure partnerships and agreements with stakeholders.
- Advertise and activate online and offline promotions; define and plan the venue sales strategy.
Candidate requirements
- At least 5 years of retail management experience in a high-customer-service environment, such as a museum, cultural institution, airport, luxury shopping environment, or large leisure attraction.
- Experience developing or contributing to sales strategies and managing third-party contractors.
- Knowledge of customer service, visitor needs, and UAE market expectations.
- Advanced knowledge of point-of-sale software, sales analysis reporting, and Microsoft Excel.
- Fluency in Arabic and English; additional language fluency is an advantage.
- Degree-level education in a relevant subject, such as marketing or business studies.
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