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Mobile Service Technician

Truck Country
Kaukauna, USA
Full-time
Mid · 2+ years experience
Onsite
Discovered 3 weeks ago

Full Job Posting

What You’ll Do

Travel to customer and repair locations to diagnose and repair heavy-duty equipment

Troubleshoot mechanical, electrical, engine, driveline, and ABS-related issues

Perform routine maintenance inspections, including brake, wheel bearing, electrical, and air systems

Repair, recondition, and replace components as needed

Use computer-based diagnostic software, wiring schematics, hand tools, and precision measuring equipment

Perform trailer repairs, including cutting, welding, and metal fabrication when needed

Complete repairs efficiently while maintaining a high level of customer service

Maintain accurate repair orders and documentation

Perform other related duties as assigned

What We’re Looking For

High school diploma or equivalent required; technical or associate degree preferred

At least 2 years of heavy-duty truck/equipment or body shop technician experience

Customer service or truck service customer relations experience

Valid driver’s license with a good driving record/MVR

Previous mobile/service truck experience preferred

Experience with Procede or another heavy-duty truck DMS is a plus

Computer skills, including Outlook, Word, Excel, and repair order processing

Strong mechanical troubleshooting and diagnostic skills

Professional demeanor and customer-focused approach

Welding, cutting, and metal fabrication experience is helpful

Why This Role?

If you enjoy solving problems, working independently, and putting your technical skills to work in the field, this is an opportunity to make a direct impact on our customers. You’ll help keep equipment operating and businesses moving by providing service where it’s needed most.

Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the United States, serving customers across Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 70 years, Truck Country® / Stoops has provided new and used medium- and heavy-duty trucks, expert service, a comprehensive parts inventory, and convenient financing solutions.

McCoy Group, Inc. and its affiliated companies are Equal Opportunity Employers and take affirmative action to employ and advance in employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.

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