Medical Sales Representative

Overview

Position Overview

Territory Management and Sales Planning

• Develop and execute a territory business plan aligned with brand objectives and sales targets.
• Prepare structured call plans to ensure effective coverage, frequency, and prioritisation of healthcare professionals.
• Record and update all field activities in the CRM, ensuring data accuracy and timely submission of reports.
• Monitor sales performance and territory KPIs, recommending corrective actions when required.

Customer Engagement and Scientific Promotion

• Promote NCH’s healthcare and nutraceutical portfolio ethically and in compliance with company and regulatory guidelines.
• Deliver scientific product information through structured detailing visits, presentations, and sampling activities.
• Support awareness initiatives and therapeutic education programmes to strengthen professional relationships.
• Ensure all promotional activities meet MOHAP, DHA, and internal compliance requirements.

Relationship Management and Partnership Building

• Build and maintain long-term, trust-based relationships with prescribers, pharmacists, and key opinion leaders.
• Act as the company’s ambassador, ensuring professional representation and consistent engagement.
• Identify opportunities for cross-selling and portfolio expansion within assigned accounts.
• Gather customer insights and feedback to inform marketing, medical, and commercial strategies.

Market Intelligence and Business Insights

• Track competitor activity, market trends, and prescribing patterns to identify emerging opportunities and risks.
• Provide timely and actionable field insights to the Brand Manager and cross-functional teams.
• Contribute to forecasting discussions and market analysis to support decision-making.

Events, Training, and Professional Education

• Represent NCH at scientific congresses, exhibitions, and professional events.
• Support the organisation and execution of round tables, workshops, and other educational activities.
• Participate in continuous learning programmes to enhance scientific knowledge, communication skills, and commercial performance.

Cross-Functional Collaboration and Compliance

• Collaborate closely with Marketing, Medical Affairs, and Regulatory teams to ensure consistency and alignment of messages.
• Adhere to all company SOPs, reporting standards, and ethical guidelines in daily operations.
• Champion NCH’s values of Client-Centricity, Integrity, Collaboration, Trust, and Simplicity in every interaction.

Education & Experience

• Bachelor’s degree in Pharmacy or a related scientific discipline; a postgraduate qualification in Business or Life Sciences is an advantage.
• 2 to 5 years of experience as a Medical Sales Representative within the pharmaceutical, nutraceutical, or healthcare sector in the GCC.
• Proven record of achieving sales and activity targets while maintaining compliance and ethical standards.
• Demonstrated experience in managing territory coverage, customer engagement, and professional networking.
• Valid UAE driving licence and willingness to travel within assigned regions.

Technical & Functional Skills

• Strong scientific understanding of therapeutic areas relevant to NCH’s product portfolio.
• Proficiency in CRM systems for call planning, pipeline tracking, and reporting.
• Ability to analyse sales data, identify trends, and generate actionable insights.
• Skilled in delivering persuasive scientific presentations, both face-to-face and digitally.
• Knowledge of UAE healthcare regulations, MOHAP guidelines, and compliance frameworks.
• Competence in planning and executing customer engagement activities, sampling, and events.

Soft Skills & Competencies

• Client-Centric & Empathy-Led: Builds trusted relationships through active listening, responsiveness, and genuine care for customer needs.
• Result-Driven & Integrity-Focused: Demonstrates accountability, resilience, and commitment to achieving results without compromising ethics.
• Collaborate with Agility & Teamwork: Works effectively across departments and adapts quickly to evolving business priorities.
• Trust & Partnership: Acts with honesty, reliability, and transparency, strengthening long-term partnerships with healthcare professionals.
• Simplicity & Practicality: Communicates clearly, solves problems pragmatically, and focuses on actions that deliver measurable value.

Why Join Us

• Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do.
• You’ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual’s unique contributions.
• We offer:
• Exciting career growth opportunities in a company at the forefront of healthcare and technology
• A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support
• Be part of a culture that’s committed to empowering talent, embracing innovation, and building success together.