Mandarin Speaking Sales Executives
Role Overview
You will be the first point of contact for prospective families, managing the journey from initial enquiry through to application and enrolment.
This is a sales focused, target driven role requiring strong relationship building skills, commercial awareness and the ability to confidently convert opportunities.
You will manage a high volume pipeline across phone, email, WhatsApp and other digital channels, while delivering a highly personalised and premium customer experience.
Key Skills for This Role
Full Job Posting
Job Overview
You will be the first point of contact for prospective families, managing the journey from initial enquiry through to application and enrolment.
This is a sales focused, target driven role requiring strong relationship building skills, commercial awareness and the ability to confidently convert opportunities.
You will manage a high volume pipeline across phone, email, WhatsApp and other digital channels, while delivering a highly personalised and premium customer experience.
Key Responsibilities
- Manage prospective families from initial enquiry through to enrolment.
- Build and maintain a strong pipeline of qualified opportunities.
- Drive enquiry-to-application and application-to-enrolment conversion.
- Conduct consultative sales conversations and confidently manage objections.
- Proactively follow up and re-engage prospective customers.
- Work towards individual and team activity, conversion and enrolment targets.
- Coordinate closely with admissions, customer experience, marketing and leadership teams.
- Maintain accurate CRM records and use pipeline data to prioritise activity and improve performance.
What We're Looking For
- Fluent Mandarin is essential, with excellent spoken and written English.
- Proven experience in sales, business development, account management, admissions or relationship management.
- A strong track record of achieving commercial or performance targets.
- Experience managing a sales pipeline through a CRM system such as HubSpot, Salesforce or similar.
- Excellent communication and relationship-building skills.
- Comfortable working in a fast-paced, high-volume and target-driven environment.
- A proactive, resilient and commercially minded approach.
- Strong cultural awareness and confidence working with international customers.
Location & Working Pattern
- Based in Dubai, UAE.
- The working week may be Monday-Friday or Tuesday-Saturday, depending on operational requirements.
- International travel and occasional weekend work may also be required.
About Cognita
Cognita is a global family of over 90 schools across 21 countries, with more than 100,000 students, 22,000 colleagues, 14 curricula and 9 languages of instruction.
Our strength lies in our diversity. There is no single model of a Cognita school because education is inherently local.
We have recently launched a new vision and strategic plan. It is ambitious and sets a clear direction for the years ahead.
Safeguarding
- Cognita is committed to safeguarding the welfare of children and young people and expects the same from its employees.
- All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks, qualification checks, employment checks, and satisfactory reference checks.
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