Manager Training Centre and Academy

Role overview

Strategy and program development

• Develop annual operational and technical training plans, manage academy workshop procedures and maintenance, and address competency gaps.
• Support workforce readiness, technical capabilities, succession planning, Emiratization, business continuity, and the Technical Academy strategy.
• Lead competency-based technical and operational programs with classroom, practical, simulation, OJT, and assessment pathways; keep materials current.
• Develop and maintain competency frameworks, structured OJT, practical assessments, competency sign-offs, and employee progress monitoring.
• Develop assessment methods and certification requirements; support assessors and coordinate external certifications and qualification validity.

Delivery, safety, and academy facilities

• Coordinate training delivery with trainers, external providers, and planning teams; maintain facilities and resources and support training for new projects, assets, systems, and technologies.
• Ensure compliance with HSEQ policies, safety standards, and regulations; integrate safety into training, coordinate with HSEQ, and maintain audit-ready records.
• Conduct training needs analysis using performance data, incidents, audits, and operational needs to prioritize interventions by risk and business impact.
• Develop academy facilities, laboratories, simulators, and workshops; coordinate equipment and maintenance and support digital and VR/AR learning, accreditation, and certification.

Development, providers, and team leadership

• Support Graduate Trainee, RUWAD, TFW, and MASAR initiatives with development plans, training, OJT, supervision, assessments, placements, rotations, coaching, and career development.
• Specify and evaluate external providers and build partnerships with technical institutes, manufacturers, universities, accreditation bodies, and specialized training organizations.
• Evaluate training through attendance, assessments, feedback, and effectiveness indicators; conduct audits and recommend improvements.
• Lead and develop the technical training team through objectives, KPIs, coaching, professional development, collaboration, and future staffing plans.

Qualifications and experience

• Bachelor’s degree in Engineering, Technical Education, Vocational Education, Learning & Development, or another relevant technical discipline.
• Recognized qualifications in training, assessment, verification, or competency management.
• At least 10 years of relevant operational, engineering, technical training, competency development, or vocational training experience.
• At least three to five years in a supervisory or managerial role.
• Strong technical training experience in utilities, energy, power generation, water, manufacturing, industrial operations, or similar sectors.
• Experience developing competency-based technical training programs and workplace OJT or assessment systems.
• Experience managing technical trainers, subject-matter experts, training providers, and operational stakeholders.
• Experience with technical procedures, SOPs, equipment, engineering documentation, and safety requirements.
• Technical academy or training-centre experience is highly desirable.

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